A seasoned leader in construction and project management, I leveraged my adaptability and strategic planning skills at Hobbs Quality Construction & Handyman Services to drive business growth and enhance operational efficiency. My proactive approach to client engagement and team leadership resulted in significant performance improvements, demonstrating my commitment to excellence and professional development.
Overview
16
16
years of professional experience
Work History
Owner
Hobbs Quality Construction & Handyman Services
06.2022 - 02.2025
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Trained and motivated employees to perform daily business functions.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Consulted with customers to assess needs and propose optimal solutions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Trained and guided team members to maintain high productivity and performance metrics.
Handyman/lumber Yard Superviser
Wan Bridge Group
10.2020 - 06.2021
Prepared for new painting
Provided timely and quality handyman services for various home repairs.
Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
Completed ALL punchlist in a timely fashion so each home would pass all inspections
Reduced safety hazards by promptly addressing electrical issues, repairing broken appliances, and fixing damaged structures.
Responded to maintenance requests with great speed and efficiency.
Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
Performed minor wall repair, installed drywall, and paint
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Positively engaged with customers and maintained professional appearance as company representative.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Followed instructions from supervisor regarding daily job tasks and duties.
Reported issues to property manager so effective resolutions could be put into place.
always picking up any trash throughout the day between completing all other task to assure a safe clean and presentable work place.
Kept updated inventory in the lumberyard.
Safely and precisely offloaded lumber deliveries using front loader with boom.
locked up and secured each and every home at the end of everyday.
Project Manager
Hobbs Construction
11.2017 - 03.2020
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Established effective communication among team members for enhanced collaboration and successful project completion.
Monitored project performance to identify areas of improvement and make adjustments.
Provided detailed project status updates to stakeholders and executive management.
Met project deadlines without sacrificing build quality or workplace safety.
Planned, designed, and scheduled phases for large projects.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Identified plans and resources required to meet project goals and objectives.
Proved successful working within tight deadlines and a fast-paced environment.
Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
Achieved significant improvements in project quality by establishing rigorous quality control processes.
Tube Bender
W Industries
01.2016 - 05.2017
Optimized workflow by organizing workspaces and maintaining clean, safe work environment
Collaborated with team members to meet production deadlines.
worked 12 hour days, 7 days a week in order to complete multi million dollar skids for oil company's.
tube bender/pipe fitter.
also did some electrical work. electricians assistant.
Developed innovative approaches to complex bending challenges, resulting in successful project completion within tight deadlines.
Consistently met or exceeded project deadlines through diligent time management, prioritization of tasks, and efficient execution of assigned duties.
Demonstrated flexibility by adapting quickly to changes in project scope or client needs that affected the required bend specifications.
Increased production efficiency by streamlining bending processes and implementing new techniques.
Improved output quality by regularly inspecting completed bends for accuracy, consistency, and compliance with specifications.
Contributed to a safer working environment by enforcing strict adherence to safety protocols during bending tasks.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Restocked workstations with supplies to prevent work delays.
Manager/senior Trapper
American Shooting Centers
03.2009 - 04.2015
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Incharge of the hiring and scheduling
Target setter. set and changed targets weekly for all courses to guarantee customer satisfacrtion.(set the targets for the Main for the TEXAS STATE SHOOT).
OSP certified shotgun instructor for all ages.
Hosted corporates events that would range from 10 shooters in a couple a hours up to 2000 shooters in a couple of days.
Education
GED -
Cinco Ranch HS
Katy, TX
05-2007
Skills
Project management
Operations management
Business management
Team oversight
Business development
Project estimating
Sales management
Employee development
Strategic planning
Quality management systems
Bidding processes
Service quality assurance
Client engagement optimization
Hiring and staffing
Customer service
Problem-solving abilities
Self motivation
Decision-making
Adaptability and flexibility
Attention to detail
Excellent communication
Professionalism
Goal setting
Team leadership
Active listening
Time management abilities
Multitasking Abilities
Languages
English
Native or Bilingual
Timeline
Owner
Hobbs Quality Construction & Handyman Services
06.2022 - 02.2025
Handyman/lumber Yard Superviser
Wan Bridge Group
10.2020 - 06.2021
Project Manager
Hobbs Construction
11.2017 - 03.2020
Tube Bender
W Industries
01.2016 - 05.2017
Manager/senior Trapper
American Shooting Centers
03.2009 - 04.2015
GED -
Cinco Ranch HS
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