Summary
Overview
Work History
Education
Skills
References
Timeline
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Taylor Hoffmann

Taylor Hoffmann

Tulsa,OK

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Hotel Front Desk Agent

River Spirit Resort
Tulsa, Oklahoma
06.2023 - 02.2024
  • Greeted guests upon arrival, answered questions and provided information about the hotel.
  • Processed payments for room charges, incidentals, taxes and other fees.
  • Followed up with customers after their stay to ensure satisfaction levels were met.

Resort Cabin Cleaner

Afterglow Resort
Phelps, Michigan
07.2022 - 05.2023
  • Cleaned cabins and other areas to meet company standards for cleanliness, using cleaning solutions and tools such as vacuum cleaners and mops.
  • Stocked linens and towels in the cabins according to established procedures.

Ice Cream Artisan

Dari Maid l Land O' Lakes
Wisconsin
06.2017 - 06.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Biology -

Tulsa Community College
12.2023

High School Diploma -

Jenks Highschool
12.2022

Skills

  • Microsoft Word/Excel/Access
  • Customer Service
  • Food Production
  • Front Desk Experience
  • Team Worker
  • Flexible and Adaptable
  • Data Entry
  • Training & Development
  • Guest Relations
  • Reservation Management

References

  • Jessie Hooper, 918-510-3771, drake_native47@yahoo.com
  • Maddie Webb, 720-415-0104, madwebb709@gmail.com

Timeline

Hotel Front Desk Agent

River Spirit Resort
06.2023 - 02.2024

Resort Cabin Cleaner

Afterglow Resort
07.2022 - 05.2023

Ice Cream Artisan

Dari Maid l Land O' Lakes
06.2017 - 06.2022

Biology -

Tulsa Community College

High School Diploma -

Jenks Highschool

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Taylor Hoffmann