Organized library team member with administrative, customer service and catalog management expertise. Supports smooth library operations by accurately managing records and physical resources. Advanced user of database, software and digital catalog software.
Overview
14
14
years of professional experience
Work History
Library Assistant
Leander ISD
Leander, TX
08.2023 - Current
Oversaw check-in and check-out process of library books and materials at circulation desk.
Conducted inventory of library collections on a regular basis.
Entered and updated patrons' records on computers.
Processed interlibrary loan requests for patrons.
Collaborated with staff members from other departments within the organization on projects related to increasing circulation.
Prepared and maintained displays and displayed cases.
Book processing and repair.
Public Library Volunteer
Buda Public Library
Buda, TX
06.2023 - 08.2023
Organized and shelved materials according to library standards.
Troubleshot computer issues for patrons seeking access to online resources.
Supported librarians by helping them prepare materials for classes or workshops offered at the library.
Education Specialist
IDEA Bluff Springs and BASISed Schools
Austin, TX
08.2022 - 06.2023
Boosted engagement and participation with attention to discipline and modeling appropriate behavior by teaching respect for classmates.
Educated parents and caregivers to drive cooperation, learning achievement, performance and classroom behavior.
Implemented modern technology such Clever PowerSchool to enhance district's curriculum and classrooms.
Attended seminars, workshops and conventions to remain current on educational research and statistics impacting educational standards.
Teacher
BASIS Austin Primary
Austin, TX
08.2021 - 06.2022
Encouraged student creativity with motivation, positive feedback and constructive criticism.
Implemented diversified curriculum to meet student performance goals. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Used hands-on, group-based projects to demonstrate engineering concepts to classes.
Enrichment Programs
Tutor Doctor Lakeway
Austin, TX
01.2020 - 07.2021
Provided individuals and families with information and resources to connect with available programs.
Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
Recruited, trained and oversaw organizational volunteers.
Tracked and reviewed program performance metrics to improve decision-making process.
Promoted community events and news through monthly newsletters, which were distributed to local families and community leaders.
Planned program events, coordinating special guests and volunteers and implementing promotion strategies to garner attention.
Enrolled new members in program, gathering personal information and administering new member survey questions.
Educated customers on special pricing opportunities and company offerings.
Documented conversations with customers to track requests, problems and solutions.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
New Hire Specialist
Tutor Doctor Lakeway
Austin, TX
01.2020 - 07.2021
Reviewed referral candidates and contacted qualified individuals to request applications.
Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
Sourced, qualified and conducted screening interviews with job candidates.
Conducted interviews to ensure solid cultural alignment between client and candidate.
Prepared employees for assignments by establishing and conducting orientation and training programs.
Provided insight regarding job duties to optimize productivity.
Supported human resources, controlling resume flow within applicant tracking system.
Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
Teacher
BASIS San Antonio Medical Center Campus
San Antonio, TX
08.2017 - 06.2019
Managed and organized class records and reports.
Engaged students by integrating technology in the classroom. Organized supplies and art resources to foster creative and welcoming classroom environment.
Explored different avenues of learning with students to help each prepare for later educational environments.
Designed curriculum, lesson plans and instructional materials for classroom teaching.
Taught groups of up to 34 students and provided individual support.
Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity.
Assistant Teacher
Kyle's Bright Beginnings
Kyle, TX
03.2016 - 06.2017
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Developed professional relationships with parents, teachers, directors and therapists.
Maintained student records according to rigorous confidentiality and privacy regulations.
Caregiver and Engagement Coordinator
Sodalis Memory Care - San Marcos
San Marcos, TX
12.2013 - 09.2014
Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
Assisted patients with transportation and mobility needs such as moving between wheelchairs and beds.
Monitored health and well-being of clients and reported significant health changes.
Developed curriculum and activities to increase engagement.
Restaurant Hostess
Zingers Bar and Grill
Austin, TX
02.2012 - 11.2013
Answered telephone to provide dining information and take reservations.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Summer Camp Counselor
Rolly Pollies
Austin, TX
05.2011 - 08.2011
Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Maintained relationships and communicated with camper parents and family members.
Coached campers in various sports and activities to improve skills and promote fun experiences.
Store Associate
Hallmark Cards & Gifts
Austin, TX
02.2010 - 11.2010
Stocked, replenished and organized inventory to keep store merchandise fresh.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education
Bachelor of Arts - Fine Arts And Communication
Texas State University
San Marcos, TX
05.2015
Master of Science - Library Science (currently enrolled)
University of North Texas
Denton, TX
Skills
Library Services
Customer Communication
Computer Literacy
Literary Knowledge
References
References available upon request.
Timeline
Library Assistant
Leander ISD
08.2023 - Current
Public Library Volunteer
Buda Public Library
06.2023 - 08.2023
Education Specialist
IDEA Bluff Springs and BASISed Schools
08.2022 - 06.2023
Teacher
BASIS Austin Primary
08.2021 - 06.2022
Enrichment Programs
Tutor Doctor Lakeway
01.2020 - 07.2021
New Hire Specialist
Tutor Doctor Lakeway
01.2020 - 07.2021
Teacher
BASIS San Antonio Medical Center Campus
08.2017 - 06.2019
Assistant Teacher
Kyle's Bright Beginnings
03.2016 - 06.2017
Caregiver and Engagement Coordinator
Sodalis Memory Care - San Marcos
12.2013 - 09.2014
Restaurant Hostess
Zingers Bar and Grill
02.2012 - 11.2013
Summer Camp Counselor
Rolly Pollies
05.2011 - 08.2011
Store Associate
Hallmark Cards & Gifts
02.2010 - 11.2010
Bachelor of Arts - Fine Arts And Communication
Texas State University
Master of Science - Library Science (currently enrolled)