Taylor Howard

Anacortes

Summary

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals. Knowledgeable with a solid history or managing teams and driving operational success.

Overview

years of professional experience

Work History

Delivery Associate

Ranier Rapid LLC

12.2024 - Current

Delivered packages to customer doorsteps and business offices.
Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
Loaded truck and properly secured items to prevent damage for deliveries.
Completed on-time deliveries by choosing best and most efficient routes.

Patient Appointment Coordinator

Island Health

09.2024 - 11.2024

Resolved conflicts related to double-bookings or overbookings in a tactful manner that prioritized patient needs while considering provider workload.
Assisted with administrative tasks such as filing, data entry, and office organization to maintain an efficient workspace for all staff members.
Improved patient satisfaction by efficiently scheduling and confirming appointments.
Facilitated smooth patient flow by coordinating check-in, insurance verification, and payment processing procedures.
Ensured compliance with HIPAA regulations while handling sensitive medical information during scheduling processes and correspondence.
Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.

Manager/Barista Manager

Diedrich Espresso

04.2021 - 05.2024

Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Maximized performance by monitoring daily activities and mentoring team members.
Improved marketing to attract new customers and promote business.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Caregiver/Medtech

Lighthouse Memory Care

03.2020 - 04.2021

Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted patients with self-administered medications.
Provided safe mobility support to help patients move around personal and public spaces.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Education

No Degree - Nursing

Spokane Community College

Spokane WA

06-2027

High School Diploma -

Anacortes High School

Anacortes WA

06-2012

Skills

Package handling
GPS navigation
Patient confidentiality
Medical terminology
Data entry proficiency
Follow-up skills
Customer service
Team leadership
Time management
Decision-making

Respectful and compassionate
Elderly care
Problem-solving
Patient care
Daily living assistance
Multitasking and organization
Behavioral management
Medication administration
Patient management

Timeline