Taylor Hoxworth
North Canton,OH
Summary
Organized and reliable candidate with seven years of work experience in fast-paced higher education settings. Possesses excellent communication, collaboration, time management, and social skills with a passion for serving diverse populations of students.
Overview
3
3
years of professional experience
Work History
Administrative Assistant II - College Credit Plus
Stark State College
North Canton, OH
06.2025 - Current
- Counsel students and families on College Credit Plus (CCP) process from initial application through course registration.
- Register CCP students in courses, process schedule adjustments, and identify and resolve enrollment or registration errors in coordination with faculty, staff, and high school partners.
- Manage data entry for student records by processing transcripts, test scores, permission slips, FERPA forms, and registration documentation, maintaining accuracy and compliance with institutional policies.
- Assess prerequisite completion for student course placement utilizing transfer credit evaluations, placement testing results, academic performance in prerequisite courses, and GPA.
- Compile and deliver application, enrollment, never-attend, midterm, and final grade status reports for high school counselors and college administrators.
- Manage CCP academic probation procedures, implementing probation as needed and reinstating students after receiving and processing appeal documentation.
- Manage the evaluation, awarding, and transcription of college transfer credit for Career Technical Education (CTE) students, ensuring accurate application of CTAGs and bilateral articulation credits.
- Execute mass outreach campaigns via Cadence Mongoose to collect student consent for CTE transfer credits and maintain documentation within institutional systems.
Gateway Admissions Support Assistant
Stark State College
North Canton, OH
06.2024 - 06.2025
- Conducted daily outreach to prospective students responding to all inquiries with sufficient information and relevant materials.
- Demonstrated exceptional customer service by greeting individuals on arrival, routing incoming callers to the appropriate campus offices, taking messages, and responding to all emails, text messages, and phone calls promptly and professionally.
- Assisted individuals with admissions processes such as submitting
applications, obtaining academic transcripts, scheduling advising
appointments, and completing placement testing. - Entered both college and high school academic transcripts into Banner while proofreading and analyzing previously inputted data for mistakes.
- Scheduled and maintained calendar appointments with academic advisors ensuring each student is scheduled with the correct advisor according to availability, major, number of credit hours completed, and current academic status.
- Provided students with relevant admissions documents and worked with them to ensure documents were completed timely and accurately.
- Completed a number of administrative duties including mailing, scanning, copying, sorting, and organizing.
- Regularly multi-tasked to ensure all students were taken care of in a prompt and attentive manner.
- Utilized databases and online services such as Banner, Argos, Starfish, Acuity, Mongoose Cadence, Accuplacer, and Microsoft Office to conduct outreach and provide assistance to students.
Admissions Counselor
The University of Akron
Akron, OH
11.2022 - 01.2024
- Managed a high-volume caseload of both domestic and international University of Akron students.
- Maintained regular contact with inquiries utilizing a number of
correspondence methods such as U.S. mail, email, text messaging, social media, and telephone. - Delivered engaging speeches to prospective students and their families.
- Conducted research to provide tailored information and materials to international student inquiries based on their region and residency status.
- Participated in national conferences and collaborated with hundreds of other higher education professionals.
- Traveled to Northwest Ohio counties and Michigan to participate in recruitment-related college fairs, career events, and high school visits.
- Managed recruitment travel arrangements by booking rental cars, reserving hotels, and preparing reimbursement and expenditure documents for the University's Business Office.
- Contributed to weekly Admissions Department meetings by taking detailed and organized notes to share with colleagues.
- Collaborated with colleagues to plan and execute both large and small scale Admissions events.
- Supervised student workers and delegated tasks according to skill set and interest.
Education
Bachelor of Arts - Psychology
Kent State University At Stark
North Canton, OH05-2022
Skills
- Admissions and Registration Experience
- Banner, Starfish, Acuity, and Mongoose Cadence Software
- Public Speaking
- Event Planning
- Recruitment
- Salesforce and Slate CRMs
- Cultural Competency and Awareness
- Member of Stark State College Staff Association (CSA)
Timeline
Administrative Assistant II - College Credit Plus
Stark State College
06.2025 - Current
Gateway Admissions Support Assistant
Stark State College
06.2024 - 06.2025
Admissions Counselor
The University of Akron
11.2022 - 01.2024
Bachelor of Arts - Psychology
Kent State University At Stark
Additional Information
- Volunteer at The International Welcome Center (IWC) organization teaching Ukrainian refugees the English language (2022).
- Study abroad experience in Northern Ireland researching The Troubles time period (2022).
- Volunteer with Kent State University's Global Initiatives Conversation Partner Program responsible for holding weekly meetings off-campus with international students from Xi'an, China to introduce them to American culture and develop their English speaking skills (2019).
- Study abroad experience in Rwanda researching the 1994 genocide and its aftermath (2019).
- Study abroad experience in Italy researching baroque-era art history and architectural styles (2018).