Taylor Hutchinson

Referral Specialist adept with bridging the gap between the health plan client and medical professional. Works to assist medical providers in obtaining pre-authorization through meeting the insurance criteria and demonstrating medical necessity. Though entry-level at this position, background in biology as a pre-medical student, nearly 10 years in customer service and skills in communication time-management, and problem-solving have accounted for success at company.

• Data entry: Attention to detail, Proficient, 06/01/24, Maintaining data integrity by detecting errors
• Principles of accounting, Proficient, 06/01/24, Preparing financial records according to federal policies
• Written communication, Proficient, 02/01/23, Best practices for writing, including grammar, style, clarity, and brevity
• Customer focus & orientation, Proficient, 06/01/24, Responding to customer situations with sensitivity
• Time management skills, Proficient, 08/01/24, Managing one's own time to complete tasks quickly and efficiently
• High school classroom management, Proficient, 04/01/21, Minimizing classroom disruption and engaging students
• Sales skills, Proficient, 03/01/24, Influencing and negotiating with customers
• Sales skills, Proficient, 02/01/23, Influencing and negotiating with customers
• Outside sales, Proficient, 02/01/23, Understanding and responding appropriately in sales scenarios, and performing common sales calculations
• Working with MS Word documents, Proficient, 08/01/24, Knowledge of various Microsoft Word features, functions, and techniques