Taylor Ingram
Stamping Ground,KY
Summary
Friendly student who has had many years in the customer service industry and works well with others. Formed a study group while in BIO 139 bringing that particular class's average GPA up. Seeking experience and exposure to become a medical student at UK.
Overview
8
8
years of professional experience
Work History
Mixologist
Buzzed Bull
Lexington, KY
06.2023 - 12.2023
- Interacted with guests to ensure satisfaction with their experience.
- Described drink or ice cream flavors and taste profiles to customers to help with ordering decisions.
- Created unique recipes for special events.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Maintained an organized and clean bar area.
- Checked identification of patrons to verify age requirements for purchasing alcohol.
- Greeted guests with friendliness and professionalism.
Delivery Driver
Domino's Pizza
Georgetown, Kentucky
01.2023 - 12.2023
- Inspected vehicle and maintained gas, oil and water levels.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Resolved customers' complaints regarding products or services.
- Refilled vending machines and removed outdated food products.
- Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.
- Provided courteous customer service by addressing customer concerns promptly and professionally.
- Followed safety rules to keep clean driving record with no accidents or incidents.
Barista
The Classic Bean
Topeka, KS
09.2016 - 12.2017
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Stocked shelves with ingredients needed to make coffee drinks.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Hostess
TGI Fridays
Lexington, KY
10.2015 - 07.2016
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Assigned patrons to suitable tables according to server rotation.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Some College (No Degree) - AA/AS Biology Focus
Bluegrass Community And Technical College
Lexington, KY05-2024
High School Diploma -
Scott County High School
Georgetown, KY05-2010
Skills
- Leadership
- Time Management
- Adaptability
- Problem Solving
- Fast Learner
- Customer Service
- Implementing Study Techniques
Languages
English
Native/ Bilingual
Japanese
Limited
References
- Sheldon Sharpe, D.C. from Bluegrass Community and Technical College
sheldon.sharpe@kctcs.edu
(859)625-4954
- Melissa Goffinet, M.D.
(812)719-1621
Timeline
Mixologist
Buzzed Bull
06.2023 - 12.2023
Delivery Driver
Domino's Pizza
01.2023 - 12.2023
Barista
The Classic Bean
09.2016 - 12.2017
Hostess
TGI Fridays
10.2015 - 07.2016
Some College (No Degree) - AA/AS Biology Focus
Bluegrass Community And Technical College
High School Diploma -
Scott County High School
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