Taylor Jared
Tampa,Florida
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Office Manager
BHJ Transport
04.2021 - Current
- Created policy and procedure in order to streamline office operations by implementing efficient filing systems and organizational strategies.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Front Desk Receptionist
LuckyDogTampa
03.2018 - 07.2020
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Bachelor of Arts - Criminal Justice
Polk State College
Winter Haven, FL12.2024
Associate of Arts - Political Science
Broward College
Fort Lauderdale, FL06.2017
Skills
- Customer Service
- Relationship Building
- Clear Oral/Written Communication
- Conflict Management
- Workflow Planning
- Excellent Multi-Tasking Ability
- Documentation Expertise
- Scheduling
Timeline
Office Manager
BHJ Transport
04.2021 - Current
Front Desk Receptionist
LuckyDogTampa
03.2018 - 07.2020
Bachelor of Arts - Criminal Justice
Polk State College
Associate of Arts - Political Science
Broward College