Compassionate Case Specialist with expertise in case planning, service coordination, and crisis intervention. Proven ability to advocate for clients' rights and maintain confidentiality while fostering collaboration within multidisciplinary teams.
Work History
Lifeset Case Specialist
6 Years 9 Months
Hoyleton Youth and Family Services | 11.2019 - Current
Developed and implemented individualized service plans for clients, ensuring alignment with organizational goals.
Collaborated with multidisciplinary teams to assess client needs and coordinate appropriate services.
Facilitated case management processes to support youth and families in crisis intervention.
Provided training and mentorship to junior staff on best practices in case management techniques.
Monitored client progress, adjusting strategies as necessary to enhance outcomes and maintain engagement.
Advocated for clients' rights and access to resources within community partnerships and systems.
Maintained strict confidentiality of sensitive information, adhering to legal regulations and company policies.
Established strong relationships with clients, understanding their needs and advocating on their behalf.
Assisted in training new Case Specialists to ensure consistent quality of work across the team.
DD TLP Case Manager
5 Months
Hoyleton Youth and Family Services | 06.2019 - 11.2019
Coordinated with multidisciplinary teams to ensure comprehensive support for youth and families.
Developed individualized service plans to address client needs and promote positive outcomes.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Education
High School Diploma
Springfield Southeast High School | Springfield, IL | 06-2015
National Honor's Society Member
Bachelor of Social Work - Social Work
Southern Illinois University Edwardsville | Edwardsville, IL | 05-2019
Case Manager /Certified Peer Support Specialist at Change Point Integrated HealthCase Manager /Certified Peer Support Specialist at Change Point Integrated Health