Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Hi, I’m

Taylor Johnson

Saint Cloud,MN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
years of professional experience
1
Certification

Work History

PAM's Auto
Saint Cloud, MINNESOTA

Inside Sales Representative
06.2024 - Current

Job overview

  • Developed and implemented strategies to increase sales volume.
  • Provided customers with product information, pricing and availability.
  • Maintained detailed records of customer interactions, orders and account status updates..
  • Analyzed market trends to develop competitive pricing strategies for new products and services.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Assisted in resolving customer complaints in a prompt manner.
  • Collaborated with other departments to ensure successful implementation of sales initiatives.

RB Honda
Minnesota

Service Advisor
03.2023 - 12.2023

Job overview

  • Verify current vehicle warranty coverage and explain fee structures.
  • Tracked customer requests, comments, problems, issues and resolutions within designated systems.
  • Continuously increase knowledge of dealer services, fees, and vehicle repair needs.
  • Developed strong relationships with customers by providing exceptional customer service.

The Wood Team
Minnesota

Branch Processor
08.2019 - 02.2022

Job overview

  • Maintain constant and professional contact with clients and realtors.
  • Managed a portfolio of loans from origination through post-closing activities.
  • Collaborated with team members to meet daily demands and handle challenging projects.

United States Army
Fort Carson

Combat Medic
06.2017 - 09.2019

Job overview

  • Completed critical treatments, diagnostic assessments, and monitoring during ambulance transportation
  • Managed diverse patient needs before hospital treatment, including keeping airways open and controlling bleeding
  • Helped team handle high-volume work by prioritizing tasks and organizing supplies.

Education

Fort Sam Huston
San Antonio, TX

EMT Certification
02.2019

Prior Lake High School
Prior Lake, MN

Diploma
06.2018

Skills

  • Customer Service
  • Excellent time management
  • Organized and meticulous
  • Sales expertise
  • Email and Phone Etiquette
  • Analytical Thinking
  • Database Management

Certification

  • National Registry of Emergency Medical Technician
  • Basic Life Support

References

References available upon request.

Timeline

Inside Sales Representative

PAM's Auto
06.2024 - Current

Service Advisor

RB Honda
03.2023 - 12.2023

Branch Processor

The Wood Team
08.2019 - 02.2022

Combat Medic

United States Army
06.2017 - 09.2019

Fort Sam Huston

EMT Certification

Prior Lake High School

Diploma
Taylor Johnson