Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

TAYLOR J. WHITT

New Braunfels

Summary

Insurance professional with extensive experience in delivering tailored insurance solutions and building strong member relationships. Proven track record in risk analysis, policy managment, and effective communication. Demonstrated ability to collaborate within teams and adapt to evolving needs. Highly organized and proficient in Microsoft Office, with a strong work ethic and commitment to continuous learning.

Overview

10
10
years of professional experience

Work History

Insurance Profesional

USAA
San Antonio
04.2021 - Current
  • Cultivates the member experience in a contact center environment by multi-tasking while maintaining an engaging, professional, empathic, and compliant manner.
  • Onboards new members to USAA and/or expands relationships with current members.
  • Assists other insurance professionals with a high level of expertise and/or supports help line.
  • Provides individualized products and services for members with binding new business, billing, payment, underwriting, contract and coverage provisions, and premium changes with advanced knowledge of personal lines insurance.
  • Maintains Property & Casualty (P&C) license, state registrations, and continuing education.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Consumables Team Lead

Target
San Antonio
09.2015 - 04.2021
  • Set priorities, educated and trained team members on food safety/quality standards and routines
  • Developed and maintained relationships with DSD vendors as well as held vendors accountable to maintain appropriate in-stocks
  • Supported and planned appropriate merchandise transitions that maintain a well stocked and full sales floor area
  • Established consistent routines as well as led the team to ensure departments were zoned, product was in-stock, signed and labeled appropriately

Education

Bachelor of Arts - Criminal Justice, Political Science

University of Texas at San Antonio
San Antonio, TX
01.2014

Skills

  • Licensed insurance professional
  • Policy analysis
  • Service excellence
  • Team leadership experience
  • Skilled in legal analysis and inquiry
  • Effective communication and writing abilities
  • Dedicated work ethic
  • Strong organizational skills
  • Skilled in Microsoft Office applications
  • Proficient in computer applications
  • Punctual and committed
  • Eager to learn

Accomplishments

  • USAA Diamond Club award recipient 2021
  • USAA Made for Excellence award recipient 2022
  • USAA Top 100 club August 2023 award recipient
  • USAA That's my USAA October 2024 award recipient

Timeline

Insurance Profesional

USAA
04.2021 - Current

Consumables Team Lead

Target
09.2015 - 04.2021

Bachelor of Arts - Criminal Justice, Political Science

University of Texas at San Antonio

Similar Profiles

CREATE PROFILE