Taylor Katona
Fort Lauderdale,FL
Summary
Admissions and Client Care Coordinator with extensive experience in the substance abuse and mental health treatment industry. In depth knowledge of the full admissions process from initial lead to clinical intake with the ability to facilitate entirely.
Overview
4
4
years of professional experience
Work History
Client Care / Admissions Coordinator
Legacy Healing Center
04.2023 - Current
- Responsible for facilitating admissions process from initial call to clinical intake
- Handle incoming calls and data submission forms
- Obtain and verify insurance information
- Complete pre screenings for all substance abuse and mental health clients
- Manage start to finish all business development, alumni, and facility referrals
- Obtain and review medical records
- Coordinate travel for all incoming clients
Admissions Coordinator
The Source Treatment Center
01.2022 - 04.2023
- Handle admissions process from initial call to clinical intake
- Answer incoming calls and obtain insurance information for submission
- Managed all clients being referred in and out of facility
- Clinical intake specialist; obtain required consents and authorizations to complete intake
- Maintain contact with all alumni with a focus on recently discharged clients; coordinating weekly alumni meetings
- Responsible for producing weekly and monthly reports to show breakdowns of referrals, admissions, and incoming calls
Resident Assistant
Southwest Commons Assisted Living
01.2021 - 04.2021
- Responsible for assisting chronically ill, disabled, and less independent residents with activities of daily living
- Assisted with basic needs such as bathing, feeding, dressing, and mobility
- Responsible for group and individual daily schedules
- Daily routine checks and respond to medical and safety issues
- Perform administrative tasks such as providing documentation of administered patient care and routine vitals
- maintain patient care records in accordance with company policy and state regulations
Education
Bachelor of Science - Kinesiology / Exercise Science
James Madison University
Harrisonburg, VA12-2018
Skills
- Salesforce
- Verify Tx
- Kipu Health
- Zen Charts
- Call Tracking Metrics
Timeline
Client Care / Admissions Coordinator
Legacy Healing Center
04.2023 - Current
Admissions Coordinator
The Source Treatment Center
01.2022 - 04.2023
Resident Assistant
Southwest Commons Assisted Living
01.2021 - 04.2021
Bachelor of Science - Kinesiology / Exercise Science
James Madison University
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