Taylor Ketner
Wytheville,VA
Summary
Detail-oriented and organized Administrative Assistant with 13 years of experience in providing exceptional administrative support. Proficient in answering phone calls, creating charts/reports, and maintaining accurate records. Demonstrated ability to manage multiple tasks efficiently and effectively.
Overview
8
8
years of professional experience
Work History
Office Administrative Assistant
Coperion Inc
06.2022 - Current
- Answered and directed incoming calls using multi-line telephone system
- Delivered administrative support to team members, including copies, sending emails, organizing documents, and managing reports.
- Maintained daily calendars, planned daily office events.
- Pulled and organized requested documentation
Medical Assistant/Phlebotomist
Forest Family Care
09.2021 - 06.2022
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Administered rapid tests for COVID and Strep to help clinical staff assess conditions.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Organized and managed patient appointment scheduling processes.
Receptionist
Wythe Women’s Health
Wytheville, VA
09.2018 - 08.2021
- Scheduled and confirmed appointments
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payment and updated accounts to reflect balance changes
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
- Pulled and organized requested documentation.
Education
Phlebotomy - undefined
Wytheville Community College
Wytheville, VA05.2016
High School Diploma - undefined
Rural Retreat High School
Rural Retreat, VA05.2014
Skills
- Office equipment operations
- Recordkeeping and book
- Multi-line telephone skills
- Business operations understanding
- Multitasking operations understanding
- Appointment Scheduling
- Multitasking and prioritization
- Data Entry
Timeline
Office Administrative Assistant
Coperion Inc
06.2022 - Current
Medical Assistant/Phlebotomist
Forest Family Care
09.2021 - 06.2022
Receptionist
Wythe Women’s Health
09.2018 - 08.2021
Phlebotomy - undefined
Wytheville Community College
High School Diploma - undefined
Rural Retreat High School