Taylor King
Pittsburgh,PA
Summary
Proactive Intake Coordinator with extensive experience in customer service, patient confidentiality, and error reduction in data entry. Skilled in insurance verification, appointment scheduling, and inventory management. Brings strong leadership, attention to detail, and a commitment to improving team productivity and compliance standards. Experienced in overseeing multiple tasks and managing employees successfully.
Overview
9
9
years of professional experience
Work History
Intake Coordinator - Referral Management
AHN Healthcare at Home Home Health
2021.10 - Current
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment and filed clients' charts.
Shift Supervisor
Starbucks
2015.05 - 2021.10
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Performed inventory audits and ordering of supplies on a daily and bi-weekly basis.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Education
Diploma - Nursing
West Penn Hospital School of Nursing
Pittsburgh, PA06.2026
Skills
- Insurance Verification
- Follow-up skills
- Multi-Line Phone Systems
- Appointment Scheduling
- Inventory Management
- Customer Service
- Data Entry
Timeline
Intake Coordinator - Referral Management
AHN Healthcare at Home Home Health
2021.10 - Current
Shift Supervisor
Starbucks
2015.05 - 2021.10
Diploma - Nursing
West Penn Hospital School of Nursing
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