Taylor Kuhley
Salem,OH
Summary
Dynamic and results-driven professional with extensive experience in high-volume dining environments, including McDonald's. Proven track record in enhancing customer satisfaction through exceptional service and effective inventory management. Skilled in cash handling and adept at training staff, fostering a collaborative team atmosphere to drive sales and operational efficiency.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
McDonald's
Palm Bay, FL
10.2025 - Current
- Supervised daily operations to ensure compliance with company standards and policies.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management procedures, enhancing stock accuracy and minimizing waste.
- Resolved customer complaints efficiently, improving overall satisfaction ratings and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Bartender/server
Cheetah
West Palm Beach, FL
07.2021 - 10.2025
- Crafted diverse cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area to ensure efficient operations.
- Trained new staff on drink preparation techniques and customer service standards.
- Provided exceptional customer service, fostering repeat business and loyalty.
- Collaborated with kitchen staff to coordinate food and beverage pairings for events.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Delivery Driver
DoorDash
West Palm Beach, FL
10.2021 - 07.2022
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Operated delivery vehicle while adhering to safety regulations and traffic laws.
- Navigated routes using GPS technology to optimize delivery times.
- Managed delivery schedules, coordinating with dispatch for route adjustments.
- Delivered packages to customer doorsteps and business offices.
Bartender/server
Monroe’s
West Palm Beach, FL
09.2020 - 10.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bartender
Shakers Back Yard And Grill
Poland , OH
04.2018 - 05.2019
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed drink menu with creative cocktails, contemporary wines and craft beers.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Kept bar presentable and well-stocked to meet customer needs.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
Education
Diploma - High School
South Range High School
Canfield, OH06.2013
Cosmetology License - Cosmetology
Casal Aveda Institute
Youngstown, OH05.2015
High School Diploma - Information Technology
Mahoning County Career & Technical Center
Canfield06.2013
Skills
- Stocking and Replenishing
- Menu Memorization
- Order Accuracy
- High-Volume Dining
- Food Sales and Promotion
- Food running
- Cash handling
Certification
In food safety.
Timeline
Assistant Manager
McDonald's
10.2025 - Current
Delivery Driver
DoorDash
10.2021 - 07.2022
Bartender/server
Cheetah
07.2021 - 10.2025
Bartender/server
Monroe’s
09.2020 - 10.2021
Bartender
Shakers Back Yard And Grill
04.2018 - 05.2019
Diploma - High School
South Range High School
Cosmetology License - Cosmetology
Casal Aveda Institute
High School Diploma - Information Technology
Mahoning County Career & Technical Center