Taylor Kyle
Villa Ridge ,MO
Summary
Driven Business Assistant with proven expertise in document management and exceptional customer service, honed at Premier Dental Partners. Excelled in multitasking and teamwork, significantly enhancing office efficiency and patient satisfaction. Skilled in insurance processes, demonstrating a results-driven approach and a commitment to professionalism.
Overview
1
1
year of professional experience
Work History
Business Assistant
Premier Dental Partners
Fenton, MO
04.2023 - Current
- Schedule appointments for existing & new patients.
- Verify insurance.
- Post check, make adjustments from EOBS
- Insurance aging.
- Email management.
- Chart preparation.
Dental Hygiene Assistant
Midwest Dental
Sullivan, MO
- Administered routine dental hygiene procedures and treatments.
- Reviewed patient charts upon arrival and prepared procedure room based on unique customer needs.
- Arranged and organized dental equipment and instrumentation according to guidelines established by ADA.
- Monitored and updated hygiene schedules by rescheduling appointments and scheduling new appointments.
- Prepared patient for x-rays and gathered x-ray films.
- Managed hygienist schedules with calendaring software to maintain steady patient flow.
- Prepared procedure rooms and tray setups for hygienists and doctors before starting dental procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Receptionist
Preferred Family Healthcare
Union, MO
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Grandview R2
Skills
- Document Management
- Bank Deposits
- Budget Planning
- Meeting Coordination
- Calendar Management
- Customer Service
- Payment Processing
- Team building
- Multitasking Abilities
- Professionalism
- Teamwork and Collaboration
- Task Prioritization
Timeline
Business Assistant
Premier Dental Partners
04.2023 - Current
Dental Hygiene Assistant
Midwest Dental
Receptionist
Preferred Family Healthcare
Grandview R2