Account Manager
Quality Resource Group Inc.
Plymouth, MN
10.2022 - Current
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided technical support to customers when needed.
- Provided training and guidance to new Account Managers.
- Utilized problem-solving skills when dealing with difficult customers.
- Created comprehensive reports on account performance and presented them to senior management.
- Resolved customer complaints in a timely manner.