Taylor Koch
Somerset,WI
Summary
Results-driven professional ready to leverage extensive experience in managing client accounts and coordinating project deliverables. Consistently recognized for driving client satisfaction and supporting team objectives. Known for strong interpersonal skills and adaptability in dynamic environments, ensuring seamless project execution and collaborative success through exceptional organization skills.
Overview
7
7
years of professional experience
Work History
Account Coordinator
Foxtrot Marketing Group
New Brighton, MN
01.2026 - Current
- Coordinated project timelines and deliverables across multiple teams to ensure alignment with client expectations.
- Managed client communications, providing timely updates and resolving inquiries to enhance satisfaction.
- Developed detailed reports and presentations for client meetings, showcasing campaign performance and insights.
- Directed comprehensive project management for over 50 client accounts, ensuring seamless coordination of timelines, deliverables, and communication across multiple suppliers.
- Collaborated with clients to uncover new business opportunities through active listening and tailored product research.
Enterprise Project Manager
Foxtrot Marketing Group
New Brighton, MN
02.2025 - 12.2025
- Supported two enterprise account directors in managing a $5 million portfolio of business accounts.
- Compiled and updated comprehensive inventory reports weekly to ensure accurate stock management.
- Oversaw the entry and tracking of sales and purchase orders, maintaining focus on meeting in-hand deadlines.
- Sourced and evaluated items to maintain budgetary constraints, supporting client project requirements.
Account Manager
Quality Resource Group Inc.
Plymouth, MN
10.2022 - 02.2025
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided technical support to customers when needed.
- Provided training and guidance to new Account Managers.
- Utilized problem-solving skills when dealing with difficult customers.
- Created comprehensive reports on account performance and presented them to senior management.
- Addressed and resolved customer complaints efficiently.
Assistant Production Manager
Franklin Press
Plymouth, MN
03.2020 - 10.2022
- Managed materials to meet production goals and specific customer demands.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
- Established and updated production schedules to meet changing demands.
Summer Marketing Intern
Miles4Mentors
Willmar, MN
04.2021 - 10.2021
- Monitored social media for trending news, ideas and feedback.
- Updated web pages and social media profiles to reflect proactive strategies and engage customers.
- Helped generate and compile new leads for potential client growth.
- Proofread and edited marketing collateral, including brochures, web copy and social media posts.
- Contributed to preparation of detailed promotional presentations.
- Performed administrative tasks to streamline organizational productivity.
- Filed paperwork and updated account information.
- Engaged with peers and management to build strong business relationships.
Secretary
Countryside Diesel
Buffalo, MN
08.2019 - 12.2020
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Produced and distributed memos, newsletters, email updates and other forms of communication.
- Assisted with answering phones, filing paperwork, entering data and billing to support operations department.
- Created and updated spreadsheets to track and report data.
- Planned corporate meetings and special events for employees.
- Supported team members with stocked supplies and well-maintained office equipment.
Education
Associate of Applied Science - Marketing & Sales Management
Ridgewater College
Willmar, MN05-2022
Certificate - Communications
Ridgewater College
Willmar, MN05-2022
High School Diploma -
Rockford Secondary
Rockford, MN05-2020
Skills
- NetSuite Experience
- Sage & ESP Experience
- ASI Supply Chain Knowledge
- Project Management
- Account Management
- Organization
- Pricing & Sourcing for Client Presentations
- Customer & Vendor Onboarding
- Merchandising
- Inventory Management
Timeline
Account Coordinator
Foxtrot Marketing Group
01.2026 - Current
Enterprise Project Manager
Foxtrot Marketing Group
02.2025 - 12.2025
Account Manager
Quality Resource Group Inc.
10.2022 - 02.2025
Summer Marketing Intern
Miles4Mentors
04.2021 - 10.2021
Assistant Production Manager
Franklin Press
03.2020 - 10.2022
Secretary
Countryside Diesel
08.2019 - 12.2020
Certificate - Communications
Ridgewater College
Associate of Applied Science - Marketing & Sales Management
Ridgewater College
High School Diploma -
Rockford Secondary