Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Lankford

Mocksville,NC

Overview

13
13
years of professional experience
1
1
Certification

Work History

Instructional Assistant

Davie County Schools-Mocksville, NC
Mocksville, NC
09.2021 - Current
  • I support students in individual needs working one on one one. Preforming reading and math interventions.
  • Support students who need extra help.
  • Communicate with teachers and parents about assessments and goals.
  • Problem solve.
  • Supervise in group activities.
  • Help with lesson plans.
  • Detail oriented.
  • Preforms tasks in a timely manner.

General Manager

64 Bistro-Mocksville, NC
Mocksville, NC
04.2019 - 06.2021
  • Plan, supervise day to day operations in and off site.
  • Prepare a variety of administration/ operations reports and records; time sheets, daily staffing reports, inventory, cash reports, etc.
  • Training and developing crew members.
  • Appraising employee work performance to ensure they preform at optimal levels.
  • Monitoring weekly liquor counts and verifying accuracy in POS.
  • Ensuring the seamless service of lunches, dinners and off site catering and providing elevated guest experience.
  • Kept facility compliant with health codes, sanitation requirements and license regulations.
  • Maximized customer service by training staff, overseeing operations and resolving issues in a timely manner.
  • Verified all deliveries against invoices and completed shortage and overage reports.
  • Engaged in suggestive selling and other sales techniques.

Bartender Server

O'callahan's Pub-Mocksville, NC
Mocksville, NC
08.2014 - 04.2019
  • Maintained a clean and organized bar area, including bar tables and chairs.
  • Ensured superior service and efficiency at all times.

Director of Operations

Mirror Image Cleaning Services-Mocksville, NC
Mocksville, NC
07.2018 - 03.2019
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Rotated linens in storerooms and replenished supplies when they were low.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Verified that all storage areas and carts were clean and organized.
  • Helped train new hires
  • In charge of cleaning Company Buildings

Manager Customer Service

Venezia Restaurant-Advance, NC
Advance, NC
05.2012 - 07.2014
  • Directed training of new team members and mentored each to promote productivity, accuracy and friendly service.
  • Completed documentation and logs each day and generated weekly reports detailing activities.
  • Responded to customer requests with friendly, knowledgeable service and support.
  • Scheduled staffing for the main branch.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.

Education

High School Diploma - undefined

Davie County High School
Mocksville, NC
01.2013

Skills

  • Business development and case management
  • Communication skills
  • Direct support and employee relations
  • Store management and clerical experience
  • Customer service and front desk support
  • Time management and phone etiquette

Certification

  • Driver's License
  • Food Handler Certification
  • Food Handler

Timeline

Instructional Assistant

Davie County Schools-Mocksville, NC
09.2021 - Current

General Manager

64 Bistro-Mocksville, NC
04.2019 - 06.2021

Director of Operations

Mirror Image Cleaning Services-Mocksville, NC
07.2018 - 03.2019

Bartender Server

O'callahan's Pub-Mocksville, NC
08.2014 - 04.2019

Manager Customer Service

Venezia Restaurant-Advance, NC
05.2012 - 07.2014

High School Diploma - undefined

Davie County High School
Taylor Lankford