Taylor Lankford
Mocksville,NC
Overview
13
13
years of professional experience
1
1
Certification
Work History
Instructional Assistant
Davie County Schools-Mocksville, NC
Mocksville, NC
09.2021 - Current
- I support students in individual needs working one on one one. Preforming reading and math interventions.
- Support students who need extra help.
- Communicate with teachers and parents about assessments and goals.
- Problem solve.
- Supervise in group activities.
- Help with lesson plans.
- Detail oriented.
- Preforms tasks in a timely manner.
General Manager
64 Bistro-Mocksville, NC
Mocksville, NC
04.2019 - 06.2021
- Plan, supervise day to day operations in and off site.
- Prepare a variety of administration/ operations reports and records; time sheets, daily staffing reports, inventory, cash reports, etc.
- Training and developing crew members.
- Appraising employee work performance to ensure they preform at optimal levels.
- Monitoring weekly liquor counts and verifying accuracy in POS.
- Ensuring the seamless service of lunches, dinners and off site catering and providing elevated guest experience.
- Kept facility compliant with health codes, sanitation requirements and license regulations.
- Maximized customer service by training staff, overseeing operations and resolving issues in a timely manner.
- Verified all deliveries against invoices and completed shortage and overage reports.
- Engaged in suggestive selling and other sales techniques.
Bartender Server
O'callahan's Pub-Mocksville, NC
Mocksville, NC
08.2014 - 04.2019
- Maintained a clean and organized bar area, including bar tables and chairs.
- Ensured superior service and efficiency at all times.
Director of Operations
Mirror Image Cleaning Services-Mocksville, NC
Mocksville, NC
07.2018 - 03.2019
- Cleaned and buffed tile floors using industrial cleaning equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Rotated linens in storerooms and replenished supplies when they were low.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Verified that all storage areas and carts were clean and organized.
- Helped train new hires
- In charge of cleaning Company Buildings
Manager Customer Service
Venezia Restaurant-Advance, NC
Advance, NC
05.2012 - 07.2014
- Directed training of new team members and mentored each to promote productivity, accuracy and friendly service.
- Completed documentation and logs each day and generated weekly reports detailing activities.
- Responded to customer requests with friendly, knowledgeable service and support.
- Scheduled staffing for the main branch.
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
Education
High School Diploma - undefined
Davie County High School
Mocksville, NC01.2013
Skills
- Business development and case management
- Communication skills
- Direct support and employee relations
- Store management and clerical experience
- Customer service and front desk support
- Time management and phone etiquette
Certification
- Driver's License
- Food Handler Certification
- Food Handler
Timeline
Instructional Assistant
Davie County Schools-Mocksville, NC
09.2021 - Current
General Manager
64 Bistro-Mocksville, NC
04.2019 - 06.2021
Director of Operations
Mirror Image Cleaning Services-Mocksville, NC
07.2018 - 03.2019
Bartender Server
O'callahan's Pub-Mocksville, NC
08.2014 - 04.2019
Manager Customer Service
Venezia Restaurant-Advance, NC
05.2012 - 07.2014
High School Diploma - undefined
Davie County High School