Taylor LeBlanc

• Coordinated efficient delivery routes using Spark app, GPS navigation, and time-sensitive order priorities.
• Verified order accuracy, loading details, and customer instructions before departing pickup locations.
• Executed safe vehicle inspections and maintained compliance with driving and handling procedures.
• Communicated with customers to confirm deliveries, resolve exceptions, and support positive service experiences.

Picked online grocery orders accurately to support efficient Sam's Club fulfillment operations.

• Scanned merchandise and verified item quality before staging completed orders.

• Supervised daily operations, assigning tasks and balancing workloads to maintain service continuity.
• Trained staff on university procedures, safety expectations, and customer service standards.
• Monitored work quality and corrected issues to ensure consistent compliance with departmental policies.
• Scheduled staff coverage, adjusted priorities, and resolved staffing gaps during peak demand.

• Processed customer orders accurately using POS systems and handled cash, card, and mobile payments.
• Greeted guests promptly and provided clear menu guidance, ingredient details, and order recommendations.

• Processed cash, card, and mobile payments accurately at register.
• Greeted customers warmly and provided prompt front-counter service.

Delivered attentive member service in fine dining and banquet settings, ensuring polished dining experiences.

• Coordinated with kitchen staff to relay orders accurately and maintain smooth service flow.

• Processed high-volume grocery transactions accurately using POS systems and cash handling procedures.
• Resolved price discrepancies, coupon issues, and payment questions with prompt customer service.

Monitored food handling procedures to maintain sanitation, temperature control, and safe storage compliance.