Taylor Leonard
Clarksville,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-orientated and very reliable with good time management skills.
Overview
3
3
years of professional experience
Work History
Host
The Ale House, Columbia Md
09.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
After School Aid
Glenelg Country School
02.2023 - 08.2023
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
General Employee
Chick-fil-A
07.2022 - 01.2023
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Managed cash transactions accurately while adhering to company policies regarding safe cash handling procedures.
- Assisted new employees with on-the-job training to ensure smooth integration into the workplace environment.
Swim Instructor
Columbia Association Aquatics Office
05.2021 - 12.2022
- Taught daily swim instruction to students varying in ages and skill levels.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique
Education
Bachelor of Science - Nursing
University of South Carolina - Columbia
Columbia, SC04.2027
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Strong Work Ethic
- Reliability
Timeline
Host
The Ale House, Columbia Md
09.2023 - Current
After School Aid
Glenelg Country School
02.2023 - 08.2023
General Employee
Chick-fil-A
07.2022 - 01.2023
Swim Instructor
Columbia Association Aquatics Office
05.2021 - 12.2022
Bachelor of Science - Nursing
University of South Carolina - Columbia
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