Taylor Lubkeman
Unity Point
Davenport,IA
1
Certification
5
years of professional experience
Accomplished Retail Sales Associate with a strong commitment to customer service and maximizing satisfaction through product knowledge and persuasive promotion. Dedicated Certified Medical Assistant focused on patient care and clinical support, excelling in medication administration, vital sign recording, and patient record management. Demonstrated reliability and adaptability while collaborating effectively with healthcare professionals to achieve positive outcomes.
Work History
Certified Medical Assistant
8 Months- Obtained vital signs, medical histories, and medication reconciliations with accurate documentation.
- Assisted providers with minor procedures, injections, and in-office treatments following clinical protocols.
- Coordinated patient scheduling, follow-up appointments, and referral processing across care teams.
- Collected specimens, performed point-of-care testing, and ensured timely lab routing.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Prepared exam rooms, verified supplies, and supported smooth patient flow for clinic visits.
Sales Associate
4 Years 2 Months- Assisted customers with product selection, pricing, and store policies to support positive shopping experiences.
- Processed sales transactions accurately using point-of-sale systems and handled cash register responsibilities.
- Restocked merchandise, organized displays, and maintained clean, orderly sales floor presentation.
- Trained new associates on register procedures, floor service expectations, and merchandising routines.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
- Medical Assisting
- Dean's List Fall Semester 2025
High school diploma
Skills
Telephone communication
Patient education
Patient care
Retail management
Inventory management
Mathematical calculations
Insurance verification
Patient communication
Electronic health records
Cash register
Patient confidentiality
Basic math
Customer service
Sales
Retail sales
Stocking
Phone etiquette
Certification
- Driver's License
- CPR Certification
Personal Information
Driving License: Driver's License
Timeline
Certified Medical Assistant
Unity Point
02.2026 - CurrentRead More
Sales Associate
Theisen's Home Farm Auto
01.2022 - 03.2026Read More
North High School
High school diploma
Read More
Eastern Iowa Community Colleges
from Medical Assisting
Read More