Shannon Greer
Cincinnati,OH
Summary
Healthcare professional with a strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Certified Medical Assistant
Marathon Health
Erlanger, KY
07.2025 - Current
- Administered patient care procedures, ensuring adherence to clinical protocols and standards.
- Documented patient histories and vital signs accurately, supporting quality care delivery.
- Assisted healthcare providers with examinations, enhancing operational efficiency within the practice.
- Managed patient scheduling and coordinated appointments, improving workflow effectiveness.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Medical Assistant
TriHealth Inc.
Cincinnati, OH
09.2021 - 07.2025
- Responsible for rooming patients, collecting vitals, vaccine administration, suctioning patients, administering nebulizer treatments,drawing up and administering medications such as Decadron and Rocephin, swabbing for Strep/Covid and running tests, testing urine, familiar with EMR and Epic, scheduling patients for upcoming appointments, returning patients' phone calls, answering incoming calls to either triage or schedule appointments, stocking patient rooms and any other duties as requested.Current CPR certification.
- Administered medications and vaccinations according to physician orders and established protocols.
- Assisted with patient examinations, ensuring accurate documentation of vital signs and medical history.
- Educated patients on treatment plans, medication usage, and preventive care practices.
Medical Assistant
Anderson Hills Pediatrics
Cincinnati, OH
11.2019 - 09.2021
- Responsible for rooming patients, collecting vitals, vaccine administration, suctioning patients, administering nebulizer treatments,drawing up and administering medications such as Decadron and Rocephin, swabbing for Strep/Covid and running tests, testing urine, reading urine cultures, familiar with EMR and Epic, scheduling patients for upcoming appointments, returning patients' phone calls, stocking patient rooms and any other duties as requested.Maintained current CPR certification.
- Administered vaccinations and performed routine clinical procedures in pediatric care settings.
- Assisted physicians during examinations, ensuring efficient patient flow and care delivery.
- Maintained accurate patient records using Electronic Health Record (EHR) systems for streamlined communication.
Administrative Assistant
Never Real Estate Management
Cincinnati, OH
11.2016 - 10.2019
- Administrative Assistant
- Answered all incoming calls and transferred them to the appropriate party, greeted clients, opened and sorted mail, ordered and maintained office supplies, updated property lists, and assisted the business owner and office manager with various tasks.
- Accounting Clerk
- Sorted and scanned tenant checks to the appropriate banks, prepared deposits for submission, scanned and processed invoices, updated COIs, printed and mailed vendor checks, and assisted with additional accounting tasks as required.
Education
College Degree - Medical Assisting
U.S. Career Institute
09-2022
High School Diploma -
Colerain High School
Cincinnati, OH05-2001
clinical nursing
Galen School of Nursing
Skills
- Patient Care
- Direct patient care
- Triage
- Triage assessment
- Vital Signs
- Experience Administering Injections
- Blood sampling
- Phlebotomy
- Venipuncture
- Medical Office Experience
- Injection administration
- EMR Systems
- Epic
- Medical terminology
- Medical Scheduling
- Patient scheduling
- Insurance verification
- Triage skills
- Telephone communication
- Appointment coordination
- Schedule coordination
- Telephone etiquette
- Customer service
- Reliable team player
- Intake
- HIPAA compliance
Certification
Certified Medical Assistant, CCMA Certification, CPR Certification, BLS Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Certified Medical Assistant
Marathon Health
07.2025 - Current
Certified Medical Assistant
TriHealth Inc.
09.2021 - 07.2025
Medical Assistant
Anderson Hills Pediatrics
11.2019 - 09.2021
Administrative Assistant
Never Real Estate Management
11.2016 - 10.2019
clinical nursing
Galen School of Nursing
College Degree - Medical Assisting
U.S. Career Institute
High School Diploma -
Colerain High School