Taylor Malyshkin
Lavonia,GA
Summary
Quality-focused worker committed to approaching tasks quickly and with attention to detail and confidentiality.
Overview
15
15
years of professional experience
Work History
Beverage Supervisor
Harrah's Cherokee River Valley Casino & Hotel
Murphy, NC
08.2024 - 05.2026
- Supervised beverage staff to ensure exceptional customer service standards.
- Managed inventory levels for liquor, beer, and wine, ensuring optimal stock availability and minimizing shortages.
- Trained new employees on beverage preparation and service protocols.
- Ensured compliance with all safety and sanitation regulations for beverage staff.
- Implemented safety and sanitation procedures in beverage areas consistently.
- Inspected and monitored cleanliness of beverage service stations and complied with health code regulations.
- Monitored bar equipment functionality and reported maintenance needs promptly.
- Resolved customer complaints promptly and professionally.
- Delegated work to staff, setting priorities and goals.
- Supervised team of employees, maintaining positive and productive a positive and productive atmosphere to enhance employee experience.
Beverage Server
Harrah's Cherokee River Valley Casino & Hotel
Murphy, NC
05.2024 - 08.2024
- Provided exceptional beverage service to guests in a fast-paced casino environment.
- Ensured compliance with alcoholic beverage control laws by monitoring guest consumption of alcohol.
- Checked identification cards before serving alcoholic beverages to patrons under legal drinking age.
- Maintained compliance with health and safety regulations in beverage preparation areas, ensuring a safe environment for guests and staff.
- Processed cash and credit transactions accurately during busy shifts, contributing to smooth operations and customer satisfaction.
- Monitored customer orders for accurate billing, enhancing customer experience and preventing discrepancies.
Medical Office Assistant
Northeast Georgia Physicians Group
Lavonia, Georgia
07.2021 - 04.2024
- Managed patient scheduling using electronic health record systems.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Resolved patient inquiries and issues efficiently and courteously, enhancing patient satisfaction.
- Assisted in maintaining patient confidentiality and compliance with HIPAA regulations.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Collected and verified patient information and insurance details, ensuring a smooth check-in process and accurate billing.
- Prepared patient charts prior to each appointment.
- Executed clerical tasks, including filing, data entry, and photocopying, supporting overall office operations.
- Greeted patients and visitors in a professional and friendly manner.
Emergency Department Technician/Unit Secretary
St. Mary's Sacred Heart Hospital
Lavonia, Georgia
12.2016 - 06.2021
- Utilized computer for efficient unit secretarial duties, supporting overall department operations.
- Assisted doctors and nurses with patient care, enhancing team collaboration and patient experience.
- Provided basic patient care, including hygiene and comfort measures.
- Performed blood draws to collect samples for laboratory testing.
- Performed EKGs on patients to monitor heart rate and rhythm.
- Documented patient information accurately in electronic health records system.
- Enter chart charges
- Complete patient admission paperwork
- Complete patient transfer paperwork
- Prepared examination rooms prior to patient visits by stocking supplies such as gowns, linens and instruments.
- Stocked and replenished patient care areas with appropriate supplies.
- Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
- Greeted and guided patients and visitors, ensuring a welcoming and supportive environment.
- Completed Basic Life Support certification to provide emergency care.
Front Line Worker/Sub Maker
Brother John's Sub Shop
Toccoa, Georgia
08.2013 - 03.2017
- Took customer orders and prepared sandwiches, maintaining high-quality service.
- Greeted customers and addressed inquiries, contributing to overall satisfaction.
- Operated cash register, processing transactions accurately.
- Answered phone calls promptly, assisting customers with orders and enhancing service experience.
- Trained new staff in customer service protocols and food preparation.
- Managed night shift operations, ensuring smooth workflow.
- Counted cash at end of shift to maintain financial accuracy.
Health Care Intern
Stephens County High School Health Care Program
Toccoa, Georgia
10.2011 - 05.2013
- Clinical rotations at Toccoa Clinic Pediatrics, Toccoa, Georgia
- Clinical rotations at Stephens County Hospital, Toccoa, Georgia
- Clinical rotations at The Clary Center, Toccoa, Georgia
Education
Health Care Science Certificate - Health Care Science
North Georgia Technical College
Toccoa, GA01-2017
High School Diploma -
Stephens County High School
Toccoa, Georgia01-2013
Skills
- Beverage management
- Cash handling and register operation
- Customer service and support
- Employee scheduling and supervision
- Staff training
- Microsoft Word and Excel
- Clerical expertise
- CPSI software proficiency
- Epic software utilization
- Patient care technology
- Chart completion and documentation
- Telephone communication
- EKG operation
- Blood draw techniques
- BLS certification
Timeline
Beverage Supervisor
Harrah's Cherokee River Valley Casino & Hotel
08.2024 - 05.2026
Beverage Server
Harrah's Cherokee River Valley Casino & Hotel
05.2024 - 08.2024
Medical Office Assistant
Northeast Georgia Physicians Group
07.2021 - 04.2024
Emergency Department Technician/Unit Secretary
St. Mary's Sacred Heart Hospital
12.2016 - 06.2021
Front Line Worker/Sub Maker
Brother John's Sub Shop
08.2013 - 03.2017
Health Care Intern
Stephens County High School Health Care Program
10.2011 - 05.2013
Health Care Science Certificate - Health Care Science
North Georgia Technical College
High School Diploma -
Stephens County High School