Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Malyshkin

Lavonia,GA

Summary

Quality-focused worker committed to approaching tasks quickly and with attention to detail and confidentiality.

Overview

15
15
years of professional experience

Work History

Beverage Supervisor

Harrah's Cherokee River Valley Casino & Hotel
Murphy, NC
08.2024 - 05.2026
  • Supervised beverage staff to ensure exceptional customer service standards.
  • Managed inventory levels for liquor, beer, and wine, ensuring optimal stock availability and minimizing shortages.
  • Trained new employees on beverage preparation and service protocols.
  • Ensured compliance with all safety and sanitation regulations for beverage staff.
  • Implemented safety and sanitation procedures in beverage areas consistently.
  • Inspected and monitored cleanliness of beverage service stations and complied with health code regulations.
  • Monitored bar equipment functionality and reported maintenance needs promptly.
  • Resolved customer complaints promptly and professionally.
  • Delegated work to staff, setting priorities and goals.
  • Supervised team of employees, maintaining positive and productive a positive and productive atmosphere to enhance employee experience.

Beverage Server

Harrah's Cherokee River Valley Casino & Hotel
Murphy, NC
05.2024 - 08.2024
  • Provided exceptional beverage service to guests in a fast-paced casino environment.
  • Ensured compliance with alcoholic beverage control laws by monitoring guest consumption of alcohol.
  • Checked identification cards before serving alcoholic beverages to patrons under legal drinking age.
  • Maintained compliance with health and safety regulations in beverage preparation areas, ensuring a safe environment for guests and staff.
  • Processed cash and credit transactions accurately during busy shifts, contributing to smooth operations and customer satisfaction.
  • Monitored customer orders for accurate billing, enhancing customer experience and preventing discrepancies.

Medical Office Assistant

Northeast Georgia Physicians Group
Lavonia, Georgia
07.2021 - 04.2024
  • Managed patient scheduling using electronic health record systems.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Resolved patient inquiries and issues efficiently and courteously, enhancing patient satisfaction.
  • Assisted in maintaining patient confidentiality and compliance with HIPAA regulations.
  • Followed HIPAA guidelines to ensure confidentiality of patient information.
  • Collected and verified patient information and insurance details, ensuring a smooth check-in process and accurate billing.
  • Prepared patient charts prior to each appointment.
  • Executed clerical tasks, including filing, data entry, and photocopying, supporting overall office operations.
  • Greeted patients and visitors in a professional and friendly manner.

Emergency Department Technician/Unit Secretary

St. Mary's Sacred Heart Hospital
Lavonia, Georgia
12.2016 - 06.2021
  • Utilized computer for efficient unit secretarial duties, supporting overall department operations.
  • Assisted doctors and nurses with patient care, enhancing team collaboration and patient experience.
  • Provided basic patient care, including hygiene and comfort measures.
  • Performed blood draws to collect samples for laboratory testing.
  • Performed EKGs on patients to monitor heart rate and rhythm.
  • Documented patient information accurately in electronic health records system.
  • Enter chart charges
  • Complete patient admission paperwork
  • Complete patient transfer paperwork
  • Prepared examination rooms prior to patient visits by stocking supplies such as gowns, linens and instruments.
  • Stocked and replenished patient care areas with appropriate supplies.
  • Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
  • Greeted and guided patients and visitors, ensuring a welcoming and supportive environment.
  • Completed Basic Life Support certification to provide emergency care.

Front Line Worker/Sub Maker

Brother John's Sub Shop
Toccoa, Georgia
08.2013 - 03.2017
  • Took customer orders and prepared sandwiches, maintaining high-quality service.
  • Greeted customers and addressed inquiries, contributing to overall satisfaction.
  • Operated cash register, processing transactions accurately.
  • Answered phone calls promptly, assisting customers with orders and enhancing service experience.
  • Trained new staff in customer service protocols and food preparation.
  • Managed night shift operations, ensuring smooth workflow.
  • Counted cash at end of shift to maintain financial accuracy.

Health Care Intern

Stephens County High School Health Care Program
Toccoa, Georgia
10.2011 - 05.2013
  • Clinical rotations at Toccoa Clinic Pediatrics, Toccoa, Georgia
  • Clinical rotations at Stephens County Hospital, Toccoa, Georgia
  • Clinical rotations at The Clary Center, Toccoa, Georgia

Education

Health Care Science Certificate - Health Care Science

North Georgia Technical College
Toccoa, GA
01-2017

High School Diploma -

Stephens County High School
Toccoa, Georgia
01-2013

Skills

  • Beverage management
  • Cash handling and register operation
  • Customer service and support
  • Employee scheduling and supervision
  • Staff training
  • Microsoft Word and Excel
  • Clerical expertise
  • CPSI software proficiency
  • Epic software utilization
  • Patient care technology
  • Chart completion and documentation
  • Telephone communication
  • EKG operation
  • Blood draw techniques
  • BLS certification

Timeline

Beverage Supervisor

Harrah's Cherokee River Valley Casino & Hotel
08.2024 - 05.2026

Beverage Server

Harrah's Cherokee River Valley Casino & Hotel
05.2024 - 08.2024

Medical Office Assistant

Northeast Georgia Physicians Group
07.2021 - 04.2024

Emergency Department Technician/Unit Secretary

St. Mary's Sacred Heart Hospital
12.2016 - 06.2021

Front Line Worker/Sub Maker

Brother John's Sub Shop
08.2013 - 03.2017

Health Care Intern

Stephens County High School Health Care Program
10.2011 - 05.2013

Health Care Science Certificate - Health Care Science

North Georgia Technical College

High School Diploma -

Stephens County High School
Taylor Malyshkin