Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Marsi

Parma

Summary

Customer-focused professional with over 7 years in fast-paced service environments. Expertise in building strong customer relationships, multitasking under pressure, and delivering high-quality service. Experienced in sales and cash handling, with a proven ability to manage a successful business independently.

Overview

2
2
years of post-secondary education
11
11
years of professional experience

Work History

Business Owner

Tayloredcuts
Solon
12.2025 - Current
  • Own and operate an independent salon business
  • Built and maintain a client base of 100 clients in the first year
  • Manage scheduling, inventory, equipment, and daily operations
  • Met business expenses and financial goals consistently
  • Increased revenue through effective product recommendations and retail sales
  • Create a welcoming, professional environment that encourages loyalty and referrals

Stylist

Sport Clips
Aurora
10.2023 - 12.2025

•Specialized in men’s and boys’ haircuts with strong customer service focus

•Assisted in training new stylists on techniques and customer service standards.

•Maintained approximately 90% client retention

•Managed multiple appointments efficiently in a fast-paced environment

•Strong communication, teamwork, and problem-solving skills

•Helped maintain a positive and professional salon environment

•Provided exceptional customer service during haircuts and interacting with customers

Stylist

Sport Clips
Parma
05.2019 - 03.2023
  • Became one of the most requested stylists in the location
  • Exceeded product sales goals through personalized recommendations
  • Built strong client relationships through consistent, friendly service
  • Worked efficiently under pressure while maintaining quality results
  • Recognized for professionalism, reliability, and strong work ethic

Team Member

McDonald's
Parma
02.2016 - 04.2019
  • Delivered fast, friendly customer service in high-volume environment, enhancing customer satisfaction
  • Operated cash register and handled transactions accurately
  • Prepared food following safety and quality standards
  • Ensured cleanliness and organization of work areas, promoting a safe and welcoming environment
  • Collaborated with team members to streamline service delivery, contributing to overall team efficiency

Education

Cosmetology - Cosmetology

State Board of Cosmetology
05.2017 - 07.2019

Parma Senior High School
Parma, Ohio

Skills

Customer Service Excellence

Teamwork & Collaboration

Cash handling

Communication & Active Listening

Multitasking

Sales recommendations

Time Management

Problem Solving

Attention to Detail

Client relations

Reliability

Professionalism

Organizational skills

Timeline

Business Owner

Tayloredcuts
12.2025 - Current

Stylist

Sport Clips
10.2023 - 12.2025

Stylist

Sport Clips
05.2019 - 03.2023

Cosmetology - Cosmetology

State Board of Cosmetology
05.2017 - 07.2019

Team Member

McDonald's
02.2016 - 04.2019

Parma Senior High School
Taylor Marsi