Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Morrison

Portland

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

3
3
years of professional experience

Work History

Server

Luna Sea Seal Rock
08.2022 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Hostess/Lead Busser

Local Ocean Seafoods
09.2021 - 08.2022
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Delivered pick-up and curbside orders to guests.
  • Promoted business loyalty by fostering positive customer relationships.
  • Assisted in sales floor tasks as needed, demonstrating flexibility in job responsibilities within the retail environment.
  • Marketed and sold our restaurants merchandise

Education

Bachelor of Arts - Film And Video Production

Portland State University
Portland, OR
06-2028

High School Diploma -

DLD College London
London, UK
06-2024

Skills

  • Strong work ethic

  • Exceptional customer service

  • Cash handling

  • Guest engagement

  • Professional appearance

  • Hospitality service expertise

  • Cleanliness standards

  • Team collaboration

  • Allergy awareness

  • Inventory management

  • Front-of-house display creation

  • Multitasking and organization

Timeline

Server

Luna Sea Seal Rock
08.2022 - 08.2024

Hostess/Lead Busser

Local Ocean Seafoods
09.2021 - 08.2022

Bachelor of Arts - Film And Video Production

Portland State University

High School Diploma -

DLD College London

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Taylor Morrison