

Dedicated Front Office Professional with over 10 years of customer service experience. Receptionist background performing duties such as; handling high volume calls, data entry in a military and medical environment, and scheduling/checking in clients. Fast learner with a history of promotion into a leadership role. Team player who is loyal and committed.
Mastered foundational customer service skills, including cash handling and inventory restocking.
Administration: Receptionist, high volume calls, appointment scheduling, data entry, records management
Communication: Training and mentorship, high level client relations
Technical Skills: Experience using Microsoft Office Suite, HIPPA Compliance, adhering to security protocols, payment processing, insurance verification
Logistics: Passenger and cargo manifesting, financial reporting