Taylor Neidhardt
Billings,MT
Summary
Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competencies include various CAD programs and MS Office applications.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Papa Murphy's Take And Bake Pizza
05.2022 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Delivered successful training to over 5 employees, educating on successful work processes and productivity strategies
Babysitter
Robbins Family
06.2021 - 07.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Communicated with parents regarding children's progress and development, raising any issues.
Hostess
Olive Garden
03.2022 - 05.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelors - Mechanical Engineering
Montana Tech of The University of Montana
Butte, MT05.2027
High School Diploma -
Skyview High School
Billings, MT05.2023
Skills
- Manage Budgets
- Conflict Resolution Techniques
- Hiring and Training
- Cash Handling Expertise
- Safety Awareness
- Cash Register Operations
- Store Opening and Closing
- Quality Control Analysis
- Employee Performance Monitoring
Timeline
Shift Supervisor
Papa Murphy's Take And Bake Pizza
05.2022 - 08.2023
Hostess
Olive Garden
03.2022 - 05.2022
Babysitter
Robbins Family
06.2021 - 07.2022
Bachelors - Mechanical Engineering
Montana Tech of The University of Montana
High School Diploma -
Skyview High School
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