Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Taylor Nelson

Waconia,MN

Summary

Dynamic Pharmacy Technician with proven expertise at Ridgeview Medical Center in optimizing workflows and enhancing operational efficiency. Skilled in insurance billing and maintaining patient confidentiality, I excel in problem-solving and team collaboration, ensuring accurate prescription processing and compliance with safety regulations. Committed to delivering exceptional patient care and support.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pharmacy Technician

Ridgeview Medical Center
05.2025 - Current
  • Maintained inventory levels by monitoring stock and placing orders as needed.
  • Streamlined workflow processes to enhance operational efficiency within the pharmacy team.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Pharmacy Technician

CVS Pharmacy
05.2024 - Current
  • Ensured compliance with safety regulations and pharmacy policies consistently.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Education

Waconia High School
Waconia, MN

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Insurance verification
  • Drug safety
  • Processing payments
  • Pharmacy software proficiency

Accomplishments

  • Facilitated the implementation of a new drug inventory system.
  • Resolved product issue through consumer testing.
  • Supervised team of 4 staff members.
  • Trained 1 new pharmacy technicians on pharmacy policies, procedures and best practices.

Certification

  • Licensed Pharmacy Technician - May 2024-Current

Timeline

Pharmacy Technician

Ridgeview Medical Center
05.2025 - Current

Pharmacy Technician

CVS Pharmacy
05.2024 - Current

Waconia High School

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