Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Nicholls

Ishpeming

Summary

Dynamic and results-driven professional with extensive experience at Super One Foods, excelling in customer service and cash handling. Proven ability to enhance workflow efficiency and boost customer satisfaction through effective teamwork and communication. Recognized for maintaining high standards of organization and accuracy in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Grocery Clerk

Super One Foods
09.2024 - Current
  • Maintained cleanliness and organization of store shelves to ensure product accessibility.
  • Stocked inventory levels and rotated products to ensure freshness and compliance with safety standards.
  • Collaborated with team members to streamline restocking processes, improving workflow efficiency.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
  • Created displays with products that are on sale for customers to have easy access to.

Front End Supervisor

Super One Foods
11.2022 - 09.2024
  • Supervised front-end operations to ensure efficient customer service and streamlined checkout processes.
  • Ensured all breaks were given and taken at the correct time.
  • Trained and mentored staff on cash handling procedures and customer engagement techniques.
  • Resolved customer inquiries and issues promptly to maintain high satisfaction levels.
  • Monitored cash register operations, ensured that all open registers got correct change given to them if needed for their drawers.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to ensure that they had a friendly welcome.

Cashier

Super One Foods
05.2020 - 12.2022
  • Provided exceptional customer service.
  • Maintained accurate cash drawer balance throughout shifts.
  • Collaborated with team members to ensure smooth store operations.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to where they want to come back to the store again.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Education

Associate of Arts -

Northern Michigan University
Marquette, MI

Skills

  • Customer service
  • Attention to detail
  • Teamwork and collaboration
  • Excellent communication
  • Money handling
  • POS system knowledge
  • Organized

Timeline

Grocery Clerk

Super One Foods
09.2024 - Current

Front End Supervisor

Super One Foods
11.2022 - 09.2024

Cashier

Super One Foods
05.2020 - 12.2022

Associate of Arts -

Northern Michigan University

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