Taylor Norris
Lancaster,TX
Summary
Compassionate Medical Assistant with extensive experience at Urology Partners, skilled in patient scheduling and vital sign monitoring. Proven ability to enhance patient care through effective communication and adherence to HIPAA compliance. Recognized for optimizing clinic workflow and fostering trust, ensuring a seamless healthcare experience for all patients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Urology Partners
Irving, TX
01.2025 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Wellmed Medical Group
Red Oak, TX
04.2023 - 07.2024
- Educated patients on treatment plans and medication instructions, improving compliance and understanding.
- Managed appointment scheduling and coordination, optimizing clinic workflow and reducing wait times.
- Conducted routine lab tests and processed specimens, ensuring accuracy in results reporting.
- Maintained inventory of medical supplies, tracking usage to support resource management initiatives.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
Retina & Advanced Glaucoma
Irving, TX
01.2022 - 04.2023
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Prepared examination rooms, maintaining cleanliness and organization for optimal patient experience.
- Supported healthcare providers with clinical procedures, enhancing efficiency in patient care delivery.
- Administered medications and vaccinations under supervision, following established protocols for safety.
- Performed medical records management, including filing, organizing and scanning documents.
Security Officer
Allied Universal Security Services
Dallas, TX
08.2020 - 04.2021
- Monitored premises and personnel to ensure safety and security compliance.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, providing immediate assistance as needed.
- Collaborated with law enforcement during emergencies to enhance response effectiveness.
- Maintained detailed logs of daily activities and unusual occurrences for reporting purposes.
Customer Service Clerk
Kroger
Duncanville, TX
05.2019 - 02.2020
- Assisted customers with inquiries and order processing to enhance satisfaction.
- Utilized point-of-sale systems for accurate transaction processing.
- Maintained organized inventory to ensure product availability.
- Collaborated with team members to streamline customer service processes.
- Resolved customer complaints promptly, fostering positive experiences.
- Issued receipts and processed refunds, credits, or exchanges.
Education
High School Diploma -
San Lorenzo High
San Lorenzo, CACertificate -
Concorde Career College
Grand Prairie, TXSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Reliable team player
- Compassionate
- CPR
Certification
- CMA - Certified Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant
Urology Partners
01.2025 - Current
Medical Assistant
Wellmed Medical Group
04.2023 - 07.2024
Medical Assistant
Retina & Advanced Glaucoma
01.2022 - 04.2023
Security Officer
Allied Universal Security Services
08.2020 - 04.2021
Customer Service Clerk
Kroger
05.2019 - 02.2020
High School Diploma -
San Lorenzo High
Certificate -
Concorde Career College