Taylor Oliphant
San Antonio,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
Work History
Administrative Office Manager
Nouveau Elevator
02.2023 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Maintained extensive investment files and all archives for all managed funds.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Developed and implemented policies and procedures and scaled for growth.
- Delivered performance reviews, recommending additional training or advancements.
Hairstylist
Private Employers
10.2020 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
- Distributed business cards outside of salon to generate new business.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided pre- and post-service consultations to accurately assess clients' needs.
Soldier
US Army
07.2021 - 04.2022
- Secured and protected military property, assets, and personnel.
- Coached and mentored new recruits for motivated, high-performing teams.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Maintained required level of proficiency in use of firearms.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Dealt with inter-company conflicts to remove obstacles to troop readiness.
Education
High School Diploma -
Canyon High School
New Braunfels, TX06.2019
Skills
- Set Goals
- Electronic Charting
- File and Data Retrieval Systems
- Presentation Design
- Reading Comprehension
- Customer Service Management
- Records and Database Management
- Documentation
Timeline
Administrative Office Manager
Nouveau Elevator
02.2023 - Current
Soldier
US Army
07.2021 - 04.2022
Hairstylist
Private Employers
10.2020 - Current
High School Diploma -
Canyon High School