Hardworking employee with customer service, multitasking, and time management abilities. History is various fields supporting successful teams, knowledgeable with CRM systems paired with active listening and sustaining satisfactory relationships with customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Merchandise Processor
Texas Thrift
08.2023 - Current
Provided support for promotional activities such as discounts or special offers.
Organized, tagged and moved merchandise for use on sales floor and warehouse
Resolved issues related to damaged or defective merchandise quickly and efficiently.
Adjusted pricing for merchandise to meet market conditions.
Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
Cashier/Bagger
HEB
, TX
09.2022 - 04.2023
Provided excellent customer service to help enhance the customer's experience and which led to increased sales and positive reviews for the store
Assisted in promoting sales and encouraging customers to purchase additional items, including suggesting related products or offering discounts on certain items.
Operated cash register or POS system to receive payment by cash, check and credit card.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Maintained current knowledge of store promotions to highlight sales to customers.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Bus Monitor/Bus Driver
Illinois Central School Bus
, IL
11.2021 - 07.2022
Responsible for overseeing the behavior and well-being of the students while they are on the bus; this includes maintaining order, ensuring students are seated and wearing seat belts (if applicable), and addressing any behavioral issues that may arise
Enforced safety rules and regulations on the bus, such as ensuring that students do not engage in any unsafe behavior, such as standing or moving around while the bus is in motion
Knowledgeable about bus routes, including stops, pick-up and drop-off locations, and any special instructions or procedures related to the route
Maintained open communication with the school staff, and parents/guardians regarding any changes or updates related to the bus route, loading/unloading procedures, etc
Assisted students with safe and orderly boarding and disembarking from the bus
Maintained daily logs of trips, noting any incidents or irregularities that occurred along the way.
Crew Member
Jack In the Box
, IL
06.2019 - 04.2020
Quickly acclimated to the various functions and features of the system, as well as how to troubleshoot any issues that may arise
Adhered to health department regulations regarding food handling procedures.
Listened actively and attentively to their concerns, acknowledge their issue, and offer a solution to reinforce their positive experience and value feedback.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Teacher's Assistant
Together We Grow
, IL
03.2017 - 08.2019
Established positive relationships with students, parents, fellow teachers and school administrators; while communicating regulations and arising issues
Completed day-to-day duties accurately and efficiently; such as sanitizing, organizing,etc.
Supervised students during lunchtime, field trips, assemblies, and other activities.
Observed student performance in order to assess progress towards developmental goals.
Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
Production Line Worker
Landshire Production
09.2018 - 06.2019
Understand the manufacturer's instructions and the company's standard operating procedures for starting up and shutting down the equipment
Adhered to established protocols for performing tasks, including safety procedures, to ensure consistency in quality and output
Checked machinery regularly to ensure it is functioning correctly and report any issues or malfunctions to supervisors
Focused on producing high-quality products that meet or exceed customer expectations.
Education
30+ hours Coursework in Early Childhood Education -
Southwest Illinois College
07.2017
Skills
CDL acquired
35 wpm
Product Knowledge
Microsoft Office
Certification
Food Handler's/Alcohol
First Aid/CPR
Timeline
Merchandise Processor
Texas Thrift
08.2023 - Current
Cashier/Bagger
HEB
09.2022 - 04.2023
Bus Monitor/Bus Driver
Illinois Central School Bus
11.2021 - 07.2022
Crew Member
Jack In the Box
06.2019 - 04.2020
Production Line Worker
Landshire Production
09.2018 - 06.2019
Teacher's Assistant
Together We Grow
03.2017 - 08.2019
30+ hours Coursework in Early Childhood Education -
Southwest Illinois College
Food Handler's/Alcohol
First Aid/CPR
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