Taylor Pasch
Auburndale,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in investigating and analyzing liability for property and injury related claims in detail oriented manner. Excellent skills in customer service and time management.
Overview
15
15
years of professional experience
Work History
Bodily Injury Claims Adjuster
GEICO, Government Employees Insurance
08.2020 - Current
- Analyzed information gathered by investigation and reported findings and recommendations.
- Prepared and presented cases to management and in-house legal team.
- Evaluated policy coverage details to ensure accurate application of benefits and limits in accordance with company guidelines.
- Negotiated terms and handled settlements and adjustments with attorneys, claimants and co-defenders.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Negotiated to reach mutually satisfactory resolutions Bodily Injury and Uninsured/Underinsured Motorist claims with attorney represented and unrepresented claimants.
- Interviewed policyholders, witnesses and third parties to gather information and details regarding injury event.
- Enhanced customer satisfaction by providing timely updates on claim status and answering inquiries professionally.
- Consistently met or exceeded performance metrics for claims handling quality, productivity, and customer service.
- Participated in ongoing training programs to stay up-to-date on industry trends, regulatory changes, and best practices for injury claims handling.
Preschool Teacher
Future Care Learning Center
06.2009 - 08.2020
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Collaboration with colleagues on curriculum development and lesson plans to engage children.
- Addressed behavioral and learning issues with parents and daycare management.
Cosmetology Intern
Utopia Studios
03.2016 - 02.2017
- Offered professional cuts and color services to salon customers.
- Developed strong time management skills in a fast-paced salon setting while assisting with necessary salon tasks.
Education
No Degree -
Polk State College
Winter Haven, FLCosmetology - Cosmetology
Traviss Technical College
Lakeland, FL10.2015
High School Diploma -
Auburndale Senior High School
Auburndale, FL06.2012
Skills
- Active Listening
- Florida Claims Adjuster License
- MS Office
- Claims Evaluation and Liability Determination
- Bodily injury settlements proficiency
- Caseload Management
Timeline
Bodily Injury Claims Adjuster
GEICO, Government Employees Insurance
08.2020 - Current
Cosmetology Intern
Utopia Studios
03.2016 - 02.2017
Preschool Teacher
Future Care Learning Center
06.2009 - 08.2020
No Degree -
Polk State College
Cosmetology - Cosmetology
Traviss Technical College
High School Diploma -
Auburndale Senior High School