Taylor Preston
Miami
Summary
Experienced customer support professional with 4+ years of optimizing efficiency and safety in fast-paced environments. Skilled in shipping processes, emergency communication, and warehouse operations. Continuously improves efficiency and enforces safety protocols. Recognized for exceptional problem-solving, time management, and teamwork abilities. Implements a detail-oriented approach to customer service for high satisfaction. Ready to leverage skills to enhance customer support operations. Proficient in conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats. Possesses knowledge of emergency response procedures for swift and appropriate action during incidents.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Kwik Stop
01.2024 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Master Control
TrueCore Behavioral Solutions at Miami
08.2023 - 01.2024
- Ensured building is safe and secure
- Accounted for all youth
- Recorded all activity and movement consistently.
- Ensure compliance with all federal and state regulations regarding the operation of a secure and controlled facility
- Implemented and maintained effective communication systems for emergency situations to ensure the safety and well-being of all youth and staff members.
- Maintain accurate and up-to-date records of all youth in the facility
- Maintained accurate and up-to-date records of all youth and staff movement within the facility
- Performed guest check-ins promptly and accurately.
Warehouse Associate
Amazon at Miami
04.2020 - 05.2023
- Ensured packages were properly packaged and shipped in a quick and efficient manner
- Top packer at Amazon
- Collaborate with cross-functional teams to improve warehouse operations efficiency
- Implement safety protocols to ensure a safe work environment for all warehouse associates
- Implementing safety protocols and procedures to ensure a safe work environment for all warehouse employees
- Utilize data analysis to identify areas of improvement in packaging and shipping processes, resulting in increased efficiency and reduced shipping errors.
Education
High School Diploma -
McArthur Highschool
Hollywood, FL06.2020
Skills
- Shipping processes
- Emergency communication
- Warehouse operations
- Efficiency improvement
- Safety protocols
- Problem solving
- Time management
- Teamwork
- Organizational skills
- Communication skills
- Attention to detail
- Customer service
- Workplace safety
- Package handling
- Report writing
- Incident reporting
Accomplishments
- Successfully completed two-week security training program.
Certification
Security
- Security D License Training
Languages
English
Native or Bilingual
Spanish
Professional Working
French
Professional Working
Timeline
Security Officer
Kwik Stop
01.2024 - 01.2025
Master Control
TrueCore Behavioral Solutions at Miami
08.2023 - 01.2024
Warehouse Associate
Amazon at Miami
04.2020 - 05.2023
High School Diploma -
McArthur Highschool
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