Summary
Overview
Work History
Education
Skills
Timeline
Engine Knowledge
Generic

Taylor Quinn

New Caney,TX

Summary

Dedicated customer-focused professional with over 6 years of experience in delivering exceptional service. Proven ability to resolve customer and vendor needs promptly, consistently exceeding expectations through strong communication and effective problem-solving skills. A track record of fostering positive relationships and enhancing customer satisfaction, driving loyalty and repeat business. Committed to continuous improvement and adapting to evolving challenges in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Inside Sales Representative

M&D Distributors
Humble, TX
02.2019 - 03.2026

Achieved efficient order fulfillment as an order puller in warehouse beginning February 2019. Enhanced dispatching operations in August by managing shipping and receiving, optimizing driver allocations for timely pickups and deliveries. Contributed to warehouse management for three years, leading to promotion in inside sales. Delivered exceptional customer service by managing orders, processing vendor purchases, and maintaining customer accounts effectively.

  • Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.
  • Leveraged CRM systems to track leads and manage sales pipeline efficiently, ensuring timely follow-ups.
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.

Overnight Team Member

Lowes Home Improvement
01.2018 - 10.2018
  • Monitored inventory levels and restocked shelves to maintain optimal product availability.
  • Operated forklifts and pallet jacks for efficient material handling during overnight shifts.
  • Assisted in unloading trucks, verifying incoming shipments against packing lists for accuracy.

Education

High School -

Elkhart High School
06-2016

Skills

  • Product knowledge
  • Adept multi-tasker
  • Superior organizational skills
  • Upselling and cross selling
  • Data entry
  • Detail-oriented
  • Communication skills
  • Exceptional customer service

Timeline

Inside Sales Representative

M&D Distributors
02.2019 - 03.2026

Overnight Team Member

Lowes Home Improvement
01.2018 - 10.2018

High School -

Elkhart High School

Engine Knowledge

Includes but not limited to: Cummins, Detroit, Caterpillar, Deutz, John Deere, International, Duramax, Ford and more!