Taylor Rastelli
Hillsborough
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Appointment Coodinator
Hillsborough Smiles
Hillsborough, NJ
02.2025 - Current
- Coordinated patient appointments, optimizing scheduling efficiency and reducing wait times.
- Managed incoming calls, providing exceptional customer service to patients and addressing inquiries promptly.
- Updated patient records in electronic health systems, ensuring accuracy and compliance with privacy regulations.
- Managed patient financial transactions and coordinated with insurance providers to verify and ensure accurate patient coverage.
- Trained new staff on appointment scheduling procedures and software utilization, fostering team competency.
Group Leader /Assistant Site Supervisor
Catholic Charities Diocese of Metuchen
Hillsborough, NJ
03.2022 - 03.2025
- Provide child care for children ages four through twelve.
- Organized and led team meetings amongst my peers to ensure smooth operation during hours of operation.
- Trained new staff to and encouraged new team members to reach professional goals.
- Managed and handled supplies with provided budgets that guaranteed workplace efficiency.
Sales Associate
Victoria's Secret & PINK
Bridgewater, NJ
09.2021 - 02.2022
- Assisted in inventory management, ensuring stock levels met demand.
- Executed visual merchandising strategies to promote product visibility and appeal.
- Educated customers on product features, fostering informed purchasing decisions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Allied Health - Health Sciences
Middlesex County College
Edison, NJ05-2028
High School Diploma -
Hillsborough High School
Hillsborough, NJ06-2021
Skills
- Strong organization
- Client relationship building
- Fast-paced workflow management
- Customer service
- Effective multitasking
Certification
- CPR Certified
- OSHA Certification
Timeline
Dental Appointment Coodinator
Hillsborough Smiles
02.2025 - Current
Group Leader /Assistant Site Supervisor
Catholic Charities Diocese of Metuchen
03.2022 - 03.2025
Sales Associate
Victoria's Secret & PINK
09.2021 - 02.2022
Allied Health - Health Sciences
Middlesex County College
High School Diploma -
Hillsborough High School