Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Taylor Reamann

Bismarck,ND

Summary

Dynamic marketing manager skilled in advertising management and customer engagement. Successfully coordinated promotional events that boosted sales and enhanced customer traffic. Committed to fostering teamwork and developing staff to deliver exceptional service.

Overview

11
11
years of professional experience

Work History

Marketing & Promotions Manager

The Drink at Lakewood
Mandan, ND
06.2023 - Current
  • Managed social media platforms, increasing follower engagement through targeted content strategies.
  • Coordinated promotional events to boost customer traffic and improve sales performance.
  • Train new team members, fostering skill development and professional growth within the business.
  • Generated increased sales revenue through the development and execution of successful promotional events.
  • Streamlined marketing processes for improved efficiency and cost reduction.

Bartender Shift Manager

The Drink at Lakewood
Mandan, ND
06.2019 - Current
  • Trained and mentored bartending staff to enhance service quality.
  • Developed cocktail recipes and seasonal menus to attract clientele.
  • Implemented customer feedback mechanisms to improve service delivery.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
  • Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
  • Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
  • Polished glassware, bussed tables, and removed debris to keep customer areas clean.
  • Served high customer volumes during special events, nights, and weekends.

Barista

Gloria Jeans Coffee
Bismarck, ND
07.2015 - 02.2017
  • Prepared and served high-quality beverages in fast-paced environment.
  • Trained new baristas on coffee preparation techniques and customer service standards.
  • Developed strong customer relationships, enhancing overall satisfaction and loyalty.
  • Maintained cleanliness and safety standards throughout the café area.
  • Controlled line and crowd with quick, efficient service.
  • Improved workflow efficiency through effective organization of workstations.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

High School Diploma -

Century High School
Bismarck

Skills

  • Event planning
  • Advertising management
  • Mobile marketing
  • Sales promotion
  • Recruitment and training
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Reliability
  • Organizational skills
  • Customer engagement
  • Content creation
  • Self motivation
  • Digital marketing and menu design
  • Goal setting
  • Multitasking
  • Calm under pressure
  • Fishing and hunting
  • Backcountry camping
  • Conflict resolution
  • Physical stamina
  • Friendly and outgoing
  • Cleanliness
  • Cash handling
  • Adaptive and creative
  • Training staff
  • Nutritional planning
  • Recipe creation

Interests

  • Gym Workouts
  • Outdoor Recreation
  • Backpacking and Hiking
  • Baking
  • I like working with my hands and fixing things
  • Crafting and DIY Projects
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Enjoy participating in workouts for overall physical and mental well-being
  • Cooking
  • Graphic Design
  • DIY and Home Improvement
  • Gardening
  • Drawing and Painting
  • Camping
  • Interior Design
  • Growing herbs, vegetables, or fruits in home gardens
  • Kayaking
  • Running
  • Bread Making
  • Backpacking
  • Hiking
  • Photography
  • Adventure Travel

Timeline

Marketing & Promotions Manager

The Drink at Lakewood
06.2023 - Current

Bartender Shift Manager

The Drink at Lakewood
06.2019 - Current

Barista

Gloria Jeans Coffee
07.2015 - 02.2017

High School Diploma -

Century High School
Taylor Reamann