Overview
Work History
Education
Skills
References
Timeline
Generic

Taylor Reeder

Bowling Green,KY

Overview

6
6
years of professional experience

Work History

HR Assistant

Epic Personnel Partners
Franklin, KY
07.2024 - Current
  • Make the schedule for 700 associates.
  • Assist the HR manager with scanning documents, filling documents, creating employee files, answering emails, creating Excel spreadsheets, etc.
  • Schedule appointments and meetings for the HR manager.
  • Assist the operations team with weekly headcount reports.

Medical Assistant

Horizon Pace of Bowling Green
Bowling Green, KY
08.2023 - 03.2024
  • I used Excel to record data for participants.
  • Clean the bathrooms and exam rooms daily.
  • I roomed participants, took blood pressures, temps, and pulse, etc.
  • Quality checks are conducted daily.
  • Daily IDT meetings to talk about the participants and their needs.

Receptionist

Martin Management
Bowling , KY
08.2022 - 03.2023
  • High call volume pertaining to directing calls to the correct department for 14 different dealerships.
  • Taking messages if the department the customer needed wasn't available at the time.
  • used excel to record data for customers checking the status of their vehicle in service.

Customer Service Representative

Shop HQ
Bowling Green, KY
03.2020 - 07.2022
  • High call volumes pertaining to payments, order shipments, and returns.
  • Use of multiple programs at once to solve the customers' issues.
  • Weekly coaching sessions from management to improve on metrics.
  • Microsoft Office use.

Customer Service Representative

Afni
Bowling Green, KY
07.2019 - 06.2020
  • High volume of calls pertaining to porting over phone numbers.
  • Use of multiple programs to solve customer issues.
  • Weekly coaching from management to improve metrics.
  • Microsoft office use.

Education

High School Diploma -

Warren Central High School
Bowling Green, KY
05-2019

Skills

  • Scheduling management
  • Document filing
  • Microsoft Excel
  • Data entry
  • Employee onboarding
  • Customer service
  • Attention to detail
  • Office administration
  • Administrative support
  • Microsoft office and docusign
  • Human resources support

References

References available upon request.

Timeline

HR Assistant

Epic Personnel Partners
07.2024 - Current

Medical Assistant

Horizon Pace of Bowling Green
08.2023 - 03.2024

Receptionist

Martin Management
08.2022 - 03.2023

Customer Service Representative

Shop HQ
03.2020 - 07.2022

Customer Service Representative

Afni
07.2019 - 06.2020

High School Diploma -

Warren Central High School

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Taylor Reeder