Taylor Reeder
Bowling Green,KY
Overview
6
6
years of professional experience
Work History
HR Assistant
Epic Personnel Partners
Franklin, KY
2024.07 - Current
- Make the schedule for 700 associates.
- Assist the HR manager with scanning documents, filling documents, creating employee files, answering emails, creating Excel spreadsheets, etc.
- Schedule appointments and meetings for the HR manager.
- Assist the operations team with weekly headcount reports.
Medical Assistant
Horizon Pace of Bowling Green
Bowling Green, KY
2023.08 - 2024.03
- I used Excel to record data for participants.
- Clean the bathrooms and exam rooms daily.
- I roomed participants, took blood pressures, temps, and pulse, etc.
- Quality checks are conducted daily.
- Daily IDT meetings to talk about the participants and their needs.
Receptionist
Martin Management
Bowling , KY
2022.08 - 2023.03
- High call volume pertaining to directing calls to the correct department for 14 different dealerships.
- Taking messages if the department the customer needed wasn't available at the time.
- used excel to record data for customers checking the status of their vehicle in service.
Customer Service Representative
Shop HQ
Bowling Green, KY
2020.03 - 2022.07
- High call volumes pertaining to payments, order shipments, and returns.
- Use of multiple programs at once to solve the customers' issues.
- Weekly coaching sessions from management to improve on metrics.
- Microsoft Office use.
Customer Service Representative
Afni
Bowling Green, KY
2019.07 - 2020.06
- High volume of calls pertaining to porting over phone numbers.
- Use of multiple programs to solve customer issues.
- Weekly coaching from management to improve metrics.
- Microsoft office use.
Education
High School Diploma -
Warren Central High School
Bowling Green, KY2019-05
Skills
- Scheduling management
- Document filing
- Microsoft Excel
- Data entry
- Employee onboarding
- Customer service
- Attention to detail
- Office administration
- Administrative support
- Microsoft office and docusign
- Human resources support
References
References available upon request.
Timeline
HR Assistant
Epic Personnel Partners
2024.07 - Current
Medical Assistant
Horizon Pace of Bowling Green
2023.08 - 2024.03
Receptionist
Martin Management
2022.08 - 2023.03
Customer Service Representative
Shop HQ
2020.03 - 2022.07
Customer Service Representative
Afni
2019.07 - 2020.06
High School Diploma -
Warren Central High School