Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Taylor Richards

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Bigsy's sports bar and grill
09.2023 - 03.2024
  • Provided excellent customer service to ensure satisfaction
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods
  • Responded efficiently to guest inquiries and complaints in a professional manner
  • Accurately recorded orders on cash register and point-of-sale system
  • Maintained records of transactions made during shift as required by law or company policy.

Pet Care Specialist

Petsmart
10.2019 - 07.2023
  • Provided pet owners with detailed instructions and guidelines on how to properly care for pets
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Tracked inventory levels throughout the day and restocked items as needed
  • Conducted daily health checks of all animals in the facility to ensure they were healthy and free from any illnesses or injuries.

Social Media Marketing Intern

The Branded Exchange
08.2021 - 05.2022
  • Researched and identified target audience preferences, trends, and behaviors
  • Analyzed user engagement with posts on multiple platforms to assess effectiveness of campaigns
  • Developed content for social media campaigns targeting various audiences
  • Conducted keyword research to optimize SEO performance of website content
  • Created monthly reports detailing progress of campaigns and metrics achieved.

Education

Bachelor of Science - Marketing

Ball State University, Miller College of Business
Muncie, IN
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Data Analysis
  • Market Analysis
  • Time Management
  • Communication

Certification

Google Analytics Certification


Timeline

Server

Bigsy's sports bar and grill
09.2023 - 03.2024

Social Media Marketing Intern

The Branded Exchange
08.2021 - 05.2022

Pet Care Specialist

Petsmart
10.2019 - 07.2023

Bachelor of Science - Marketing

Ball State University, Miller College of Business

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Taylor Richards