Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Taylor Robertson

Jacksonville,FL

Summary

Organized office professional with top-notch administrative skills and solid background in Medcal industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.

Overview

8
years of professional experience

Work History

Community Hospital East

Unit Secretary
02.2016 - 11.2018

Job overview

  • Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
  • Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.

Octapharma Plasma Center

Phlebotomist Technician
02.2019 - 07.2021

Job overview

  • Increased patient satisfaction by providing efficient and accurate blood collection services.
  • Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
  • Ensured timely test results by coordinating with medical staff for proper specimen handling and transport.
  • Maintained a clean and safe work environment, adhering to infection control policies and procedures.

CiCis Pizza

Manager
09.2021 - 10.2022

Walmart

Online Personal Shopper
08.2023 - Current

Job overview

  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.


Education

Englewood High School
Jacksonville, FL

High School Diploma
06.2011

Skills

  • Customer service expertise
  • Patience and Empathy
  • Documentation And Reporting
  • Upbeat and Outgoing Attitude
  • Flexible Schedule
  • Attention to Detail
  • Document Management
  • Patient data confidentiality
  • Telephone reception
  • Data Entry

Timeline

Online Personal Shopper

Walmart
08.2023 - Current

Manager

CiCis Pizza
09.2021 - 10.2022

Phlebotomist Technician

Octapharma Plasma Center
02.2019 - 07.2021

Unit Secretary

Community Hospital East
02.2016 - 11.2018

Englewood High School

High School Diploma
Taylor Robertson