Hi, I’m
Taylor Robertson
Jacksonville,FL
Summary
Organized office professional with top-notch administrative skills and solid background in Medcal industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.
Overview
8
years of professional experience
Work History
Community Hospital East
Unit Secretary
2016.02 - 2018.11 (2 years & 9 months)
Job overview
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
Octapharma Plasma Center
Phlebotomist Technician
2019.02 - 2021.07 (2 years & 5 months)
Job overview
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Ensured timely test results by coordinating with medical staff for proper specimen handling and transport.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
CiCis Pizza
Manager
2021.09 - 2022.10 (1 year & 1 month)
Walmart
Online Personal Shopper
2023.08 - Current (1 year & 1 month)
Job overview
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
Education
Englewood High School , Jacksonville, FL
High School Diploma
06.2011
Skills
- Customer service expertise
- Patience and Empathy
- Documentation And Reporting
- Upbeat and Outgoing Attitude
- Flexible Schedule
- Attention to Detail
- Document Management
- Patient data confidentiality
- Telephone reception
- Data Entry
Timeline
Online Personal Shopper
Walmart
2023.08 - Current (1 year & 1 month)
Manager
CiCis Pizza
2021.09 - 2022.10 (1 year & 1 month)
Phlebotomist Technician
Octapharma Plasma Center
2019.02 - 2021.07 (2 years & 5 months)
Unit Secretary
Community Hospital East
2016.02 - 2018.11 (2 years & 9 months)
Englewood High School
High School Diploma
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