Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Rocheleau

Round Rock,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Service Lead

HEB Grocery Store
Round Rock, Texas
12.2020 - Current
  • Assigned tasks to team members according to their strengths and capabilities.
  • Collaborated with other departments to ensure smooth operations across teams.
  • Performed troubleshooting activities when necessary in order to resolve any customer issues quickly and efficiently.

Team Member

Canes Chicken Fingers
San Marcos, TX
08.2020 - 12.2020
  • Collaborated with team members to maximize productivity and efficiency.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.

Crew Team Member

Chick-fil-A
Round Rock, TX
10.2019 - 05.2020
  • Assisted customers with orders and inquiries.
  • Operated cash register accurately and efficiently.
  • Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.

Education

BBA - Business Administration

Concordia University At Austin
Austin, TX
12.2024

Skills

  • Customer Service
  • Regulatory Compliance
  • Retail Marketing
  • Employee Coaching

Timeline

Service Lead

HEB Grocery Store
12.2020 - Current

Team Member

Canes Chicken Fingers
08.2020 - 12.2020

Crew Team Member

Chick-fil-A
10.2019 - 05.2020

BBA - Business Administration

Concordia University At Austin

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Taylor Rocheleau