Taylor Rose
Sacramento,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Transit Ambassador
Sacramento Regional Transit
Sacramento
04.2024 - 07.2024
- Assist passengers with the fare system for the light rail
- Help resolve fare issues, address customer inquiries, assist with understanding the system, and handle concerns and complaints while maintaining a courteous and friendly attitude
- Provide continuous and consistent customer service to all passengers aboard light rail vehicles and at light rail stations
- May be required to issue citations to customers that fail to pay fare.
Customer Service Representative
Farm Fresh To You
01.2024 - 04.2024
- Work with clients who have complaints, orders, or require information about products/services purchased from the organization
- Provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.
Animal Care Technician
The Jackson Laboratory
Sacramento, California
01.2021 - 01.2023
- Maintain mice and monitor animal health and welfare
- Input updated data of the mice while changing their cages
- Account for the supplies of the room to order what will be needed for the next day
- Print reports needed to make sure weekly tasks for the room are completed
- Assist supervisor and lead on tasks and projects as needed.
Animal Care Attendant
VCA Greenhaven Animal Hospital
Sacramento, California
01.2020 - 01.2021
- Assist in helping doctors care for dogs and cats, including bathing, boarding, walking and administering vaccines
- Clean the hospital
- Take phone calls and booked appointments to fit a schedule
- Talk to customers regarding care and boarding of their animals
- Communicate with customers throughout the stay of their animals
- Trained staff in how to clean, organize paperwork, and use the computer system.
Merchandise Team Leader
American Eagle Outfitters
Santa Rosa, California
01.2019 - 01.2020
- Assess store needs while making schedules
- Organize product placement on floor and inventory off floor for maximum customer appeal
- Participate in hiring, coaching and training staff.
Stretch Lead
Nike
Petaluma, California
01.2018 - 01.2019
- Assessed inventory and mapping within the store of apparel and footwear to maximize customer shopping experience
- Created displays to increase traffic and sales
- Received and processed new inventory.
Sales Associate
Target
Citrus Heights, California
01.2017 - 01.2018
- Completed returns and addressed customer complaints
- Processed online customer fulfillment orders for shipping and pick-up
- Operated light machinery and pallet jacks
- Organized inventory and placement on the floor
- Created endcaps to increase sales.
Shift Lead
Dimple Records
Citrus Heights, California
01.2014 - 01.2017
- Processed unsold inventory for shipment back to labels
- Worked as a cashier
- Processed new and used inventory
- Assisted with hiring and training of new associates
- Set up and provided security and photography for in-store appearances of recording artists.
Education
High School Diploma -
Elk Grove High School
Elk Grove, CA06-2013
Skills
- Quick learner
- Adaptability
- Document and Records Management
- Teamwork and Collaboration
- High-energy attitude
- Self Motivation
- Excellent Communication
- Time Management
- Microsoft Word, Excel, Outlook, and Powerpoint
- Multitasking and prioritization
References
References available upon request.
Timeline
Transit Ambassador
Sacramento Regional Transit
04.2024 - 07.2024
Customer Service Representative
Farm Fresh To You
01.2024 - 04.2024
Animal Care Technician
The Jackson Laboratory
01.2021 - 01.2023
Animal Care Attendant
VCA Greenhaven Animal Hospital
01.2020 - 01.2021
Merchandise Team Leader
American Eagle Outfitters
01.2019 - 01.2020
Stretch Lead
Nike
01.2018 - 01.2019
Sales Associate
Target
01.2017 - 01.2018
Shift Lead
Dimple Records
01.2014 - 01.2017
High School Diploma -
Elk Grove High School
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