Taylor Schlott
Dallas,GA
Summary
Reliable hospitable and observant server with experience ranging from family dining to fine dining. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Ability to boost sales for the restaurant by upselling specials and seasonal drinks and desserts.
Overview
9
9
years of professional experience
Work History
Server
Tuscany
04.2023 - Current
- Take orders with 100% accuracy and suggest menu items.
- Serve food and beverages promptly with focused attention to customer needs.
- Check on guests 2-3 times during meal and promptly deliver bills.
- Upsell nightly specials and beverages.
- Connect with customers helping them relax and enjoy a fine dining experience.
- Develop relationships with regular customers.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Maintain clean and organized work area to uphold restaurant hygiene standards.
Server
Sonnenalp Resort Of Vail (Bully Ranch Restaurant)
10.2021 - 05.2022
- Served food and beverages in a fine dining atmosphere with focused attention to customer needs.
- Set positive tone for entire dining experience for incoming guests.
- Explained menu items and suggested seasonal specials and upsold high-profit items such as appetizers and mixed drinks to increase sales..
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked banquets and room service during restaurant's slow period.
MIG Welder
3D Storage Systems
11.2020 - 03.2021
- Assessed welds for specifications with work orders.
- Measured parts to check compliance with design documents.
- Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
- Prepared surfaces for welds through scraping, scoring and other techniques.
- Completed projects safely by closely monitoring conditions when lighting torches and using tools.
Server/Host
Marietta Pizza Co.
10.2019 - 02.2020
- Attended to diners before, during, and after their meals by helping them place, receive and pay for their
- Created personalized and memorable guest experiences.
- Helped each shift run as efficiently as possible.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/Host/Busser
West Cobb Diner
12.2016 - 08.2018
- Answered customer questions about hours, seating, and menus.
- As needed worked as host, barback, busser, and dishwasher and eventually trained as a server.
- checked restrooms regularly to keep spotless, cleaned and reset tables, swept floors.
- Worked with front of house staff to move tables and adjust seating to accommodate groups and monitored seating area.
Soccer Referee
Georgia Soccer Association
03.2015 - 03.2017
- Managed conflict resolutions to encourage professional and positive relationships.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
- Enforced discipline to encourage respect, fairness and equality for players.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
Education
No Degree - General Studies
Kennesaw State University
Kennesaw, GAWelding Certification - Welding Technology
Georgia Trade School
Acworth10.2020
Certificate of Completion - Leadership & Sea Kayaking & Mountaineering
Northwest Outward Bound School
Seattle, WA07.2019
High School Diploma -
Hillgrove High School
Powder Springs, GA05.2018
Skills
- Guest Relations/Customer Service
- Excellent written and oral communication skills
- Ability to work as a team member
- Ability to anticipate the needs of guests without being obtrusive
- Volume dining
- Order taking
- Wine pairings
- Upselling
Timeline
Server
Tuscany
04.2023 - Current
Server
Sonnenalp Resort Of Vail (Bully Ranch Restaurant)
10.2021 - 05.2022
MIG Welder
3D Storage Systems
11.2020 - 03.2021
Server/Host
Marietta Pizza Co.
10.2019 - 02.2020
Server/Host/Busser
West Cobb Diner
12.2016 - 08.2018
Soccer Referee
Georgia Soccer Association
03.2015 - 03.2017
No Degree - General Studies
Kennesaw State University
Welding Certification - Welding Technology
Georgia Trade School
Certificate of Completion - Leadership & Sea Kayaking & Mountaineering
Northwest Outward Bound School
High School Diploma -
Hillgrove High School
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