Taylor Seeger
Colorado Springs,CO
Summary
Dynamic professional with expertise in customer service excellence and operational workflow optimization. Skilled in training new staff and managing team dynamics to ensure high standards of service and guest engagement. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Dining Room Supervisor
Resort Lifestyle Communities
Colorado Springs, CO
11.2025 - 05.2026
- Scheduled staff to optimize coverage for opening, closing, and peak dining periods.
- Coordinated dining room setup and ensured cleanliness to create a welcoming environment during service.
- Trained new team members on restaurant policies and service standards.
- Communicated with kitchen staff to streamline food service and timing.
- Addressed and resolved customer complaints professionally to enhance guest satisfaction and loyalty.
Server, Concierge, Housekeeping
Resort Lifestyle Communities
Colorado Springs, CO
11.2022 - 05.2026
- Provided excellent customer service to ensure satisfaction.
- Trained new employees on service standards and procedures to enhance team performance.
- Ensured dining room cleanliness and proper set-up.
- Performed opening and closing duties.
- Assisted with check-in and check-out procedures.
Team Lead
Coldstone Creamy
Colorado Springs, CO
04.2024 - 01.2025
- Supervised team operations during high-demand periods, ensuring timely service delivery.
- Delegated tasks based on individual skill sets, optimizing team performance.
- Trained new staff on customer service protocols.
- Assisted in creating promotional displays that increased customer engagement.
Education
High School Diploma -
Rampart High School
Colorado Springs, COSkills
- Team supervision
- Staff training
- Customer Service
- Performance evaluation
- Critical thinking
- Microsoft Excel
- Timesheet organization
- Problem solving
- Conflict resolution
- Strong leadership
- Communication skills
- Time management
References
References available upon request.
Timeline
Dining Room Supervisor
Resort Lifestyle Communities
11.2025 - 05.2026
Team Lead
Coldstone Creamy
04.2024 - 01.2025
Server, Concierge, Housekeeping
Resort Lifestyle Communities
11.2022 - 05.2026
High School Diploma -
Rampart High School