Taylor Silverstein
Columbus,OH
Summary
Motivated college nursing student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
4
4
years of professional experience
Work History
Food Server
Taza - A Lebanese Grill
Woodmere, OH
05.2024 - Current
- Followed proper cash handling procedures when accepting payments from customers.
- Processed transactions using the point of sale (POS) system, handling cash and card payments accurately.
- Provided exceptional service to high volume of daily customers.
- Took food and beverage orders accurately, ensuring special dietary needs were met.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
- Facilitated a welcoming atmosphere, making personal connections with regular guests.
Camp Counselor
Park Shore Day Camp
Pepper Pike, OH
05.2023 - 08.2023
- Planned, organized, facilitated and promoted diverse recreational programs.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Developed individualized behavior management plans for campers with special needs.
- Led initiatives to promote diversity, equity, and inclusion within the camp community.
- Provided first aid and responded to emergencies, maintaining camper safety as the top priority.
Front Desk Receptionist
Senders Pediatrics
Cleveland, OH
05.2022 - 08.2022
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Greeted visitors to provide information and direct to appropriate personnel.
- Greeted visitors entering establishment to determine nature and purpose of visit.
Restaurant Hostess
Taza - A Lebanese Grill
Woodmere, OH
05.2021 - 01.2022
- Greeted customers and escorted them to their tables.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Adhered to all safety regulations set forth by the restaurant management team.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
Bachelor of Science in Nursing -
The Ohio State University
Columbus, OH05-2027
High School Diploma -
Orange High School
Orange, OH06-2023
Skills
- Dining area maintenance
- Cleanliness standards
- Guest relations
- POS system operations
- Relationship building
- Hospitality and accommodation
- Health code compliance
- Privacy and confidentiality
- Clinical judgment
- Medication administration
- Medical documentation
- Direct patient care
- Patient monitoring
- Vitals monitoring
- Basic nursing care
Youth Group BBYO - Regional Treasurer
- Managed all money and costs through the Ohio Northern Region
- Helped all chapter organize budgets
- Made designs for clothing and merch sold by the Ohio Northern Region
Youth Group BBYO - Regional President
- Managed all teens for the Northeast Region of 600 Jewish Teens.
- Created leadership opportunities for general members to become involved.
- Oversaw all programming, planning, and all chapters in the Northeast Region.
- Lead meetings with my team and staff.
Timeline
Food Server
Taza - A Lebanese Grill
05.2024 - Current
Camp Counselor
Park Shore Day Camp
05.2023 - 08.2023
Front Desk Receptionist
Senders Pediatrics
05.2022 - 08.2022
Restaurant Hostess
Taza - A Lebanese Grill
05.2021 - 01.2022
Bachelor of Science in Nursing -
The Ohio State University
High School Diploma -
Orange High School
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