TAYLOR SLATER
Nampa,ID
Summary
Detail-oriented professional with expertise in sales, customer service, and office administration. Skilled in cash handling, records management, and Microsoft Office applications. Committed to maintaining safety protocols and fostering strong customer relationships, recognized by peers and supervisors for reliability and dedication.
Overview
4
4
years of post-secondary education
13
13
years of professional experience
Work History
Team Lead
Vanguard Cleaning
Nampa, Idaho
09.2024 - Current
- Led daily team operations and coordinated workloads across shifts.
- Monitored performance and coached employees to implement corrective actions, enhancing team effectiveness.
- Reported team issues and updates to upper management, facilitating informed decision-making.
- Trained staff on procedures, policies, and service standards.
- Organized team meetings to discuss progress and challenges.
- Collaborated with other departments to ensure smooth operations.
- Developed individualized cleaning task lists for staff, improving efficiency and organization.
- Ensured consistent inventory supply by counting and ordering items each month.
- Maintained up-to-date calendar for team by monthly updates on staff schedules and important dates.
Uber Driver
Uber
Nampa, Idaho
06.2024 - 09.2024
- Transported riders safely using GPS routes and traffic awareness.
- Assisted passengers with entry, luggage, and destination inquiries to ensure a smooth ride experience.
- Helped passengers enter vehicle, manage luggage, and answer questions about their destinations.
- Inspected vehicle's tires, brakes, and safety equipment to maintain operational safety standards.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Maintained comfortable temperatures and cleanliness of car interior to enhance passenger satisfaction.
Preschool/Daycare Teacher
Buds To Blossoms Child Care
Nampa, Idaho
07.2023 - 06.2024
- Developed lesson plans and activities to engage children in learning.
- Prepared learning materials for story time, art projects, and group activities.
- Organized and led activities to promote physical, mental and social development.
- Created educational materials and resources aligned with curriculum objectives to enhance learning experiences.
- Oversaw children's activities during play, meals, rest time, and daily transitions to ensure safety and engagement.
- Communicated daily updates with families about routines, needs, and activities.
- Maintained clean classroom spaces, toys, and child care supplies.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
OGP(Personal shopper)
Walmart
Meridian, ID
01.2019 - 07.2023
- Enhanced customer experience by providing timely phone support.
- Ensured customer satisfaction by issuing refunds and applying promotions.
- Facilitated order cancellations to meet customer requests.
- Reviewed customer surveys to assess and enhance satisfaction levels.
- Assisted customers by addressing their questions and concerns.
- Facilitated customer convenience by loading purchased items into cars
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Delivered exceptional customer service, consistently meeting customer satisfaction standards.
- Coordinated with store management to monitor and maintain optimal inventory levels.
Catering Manager
Jimmy Johns
Meridian/Boise, ID
03.2017 - 01.2019
- Grew sales of catering services through strategic marketing and promotions.
- Developed and maintained strong business and customer relationships to foster loyalty
- Conducted follow-ups with customers to ensure satisfaction and foster loyalty. with customers to ensure happiness and long-term business
- Built brand awareness and increased sales at whatever stores I catered at and businesses I went to
- Resolved customer complaints promptly and professionally to maintain positive client relations
- Maintained a detailed binder to log daily activities and monitor client progress on catering projects. with all of the daily tasks I performed in it along with an Excel spreadsheet to keep track of clients we acquired on catering jobs.
- Visited various locations to actively promote catering services and connect with potential customers. into the field with a positive attitude and promoted business
- Documented daily activities and progress to provide updates to management. to my supervisor to keep them informed with my process
- Increased catering sales through targeted marketing strategies.
Ticket Seller
Tri City Scaregrounds
Kennewick, WA
09.2013 - 10.2016
- Maintained sales book for supervisor reference, ensuring accurate tracking of transactions
- Ensured that all sales transactions were completed accurately and efficiently.
- Maintained a sales book for supervisors to look back on
- Coordinated various tasks in a busy environment in a fast-paced environment.
- Performed daily opening and closing procedures such as counting money, reconciling tills.
- Greeted visitors and provided information on Scaregrounds attractions and policies, enhancing customer experience
Education
Kennewick High School
Kennewick, WA 09.2013 - 10.2017
Skills
- Team leadership
- Staff development
- Facility management
- Microsoft Excel
- Marketing
- Detail-oriented
References
Kody Prophet (208) 807-6665
Jenny Schreffler (208) 515-0304
Julia Johnson (208) 440-2759
Jacob Durham (208) 252-8093
Timeline
Team Lead
Vanguard Cleaning
09.2024 - Current
Uber Driver
Uber
06.2024 - 09.2024
Preschool/Daycare Teacher
Buds To Blossoms Child Care
07.2023 - 06.2024
OGP(Personal shopper)
Walmart
01.2019 - 07.2023
Catering Manager
Jimmy Johns
03.2017 - 01.2019
Kennewick High School
09.2013 - 10.2017
Ticket Seller
Tri City Scaregrounds
09.2013 - 10.2016