Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Smith

Selbyville,DE

Summary

Enthusiastic Sales and Production Planning Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in a new position by applying my current skill set.

Overview

8
8
years of professional experience

Work History

Sales and Production Planning Coordinator

Mountaire Farms
Millsboro, DE
09.2023 - Current
  • Communicated with internal departments to coordinate resources needed for successful scheduling operations.
  • Assisted fellow planning staff members with tasks to maintain proper workflows.
  • Used daily system logs to document production information, discussing issues with management.
  • Reviewed production orders to identify and resolve conflicts in scheduling and product availability.
  • Served as a liaison between sales, production and transportation departments for effective communication throughout the supply chain process.
  • Trained employees production planning and company procedures.
  • Tracked KPIs such as on-time delivery rate, order fill rate against established targets.
  • Analyzed capacity constraints and identified potential solutions to improve.
  • Facilitated daily production meetings with operations personnel to ensure alignment with production schedule.

Agent Success Manager

Trinity Logistics
Seaford, DE
08.2021 - 08.2023
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Engaged in product training and demonstrations
  • Investigated and integrated new strategies to expand business operations and grow customer base.
  • Coordinated logistics training sessions and workshops.
  • Adapted instructional methods according to the changing needs of the logistics industry

Logistics Specialist/Logistics Assistant

Trinity Logistics
Seaford , DE
11.2016 - 08.2021
  • Issued timely and accurate responses to both internal and external inquiries.
  • Provided customers with status updates for tracked packages.
  • Worked with customers to integrate processes and correct issues.
  • Coordinated dispatching of drivers to accomplish daily delivery requirements.
  • Detected and resolved multifaceted issues related to business direction and operations.
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
  • Monitored delivery status to ensure timely deliveries were made on schedule.
  • Developed relationships with logistics providers to optimize shipping processes.

Education

Bachelor of Arts - Criminal Justice

University of Delaware
Newark, DE
06.2015

Skills

  • Operating Procedures and Policies
  • Production Scheduling
  • Team collaborations
  • Training and coaching
  • Resolving Operational Issues
  • Customer Account Review
  • Operational Efficiency
  • Office Support
  • Time Management
  • Office Operations
  • Quarterly Reviews

Timeline

Sales and Production Planning Coordinator

Mountaire Farms
09.2023 - Current

Agent Success Manager

Trinity Logistics
08.2021 - 08.2023

Logistics Specialist/Logistics Assistant

Trinity Logistics
11.2016 - 08.2021

Bachelor of Arts - Criminal Justice

University of Delaware

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Taylor Smith