Taylor Sowell
Sienna/Missouri City,TX
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Sweet Dreams Gourmet DBA SD Candy Company
Houston, TX
01.2016 - 01.2020
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
PT Cashier
Target
Houston, TX
01.2015 - 01.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
PT Guest Services Cashier
Target
Houston, Texas
01.2015 - 01.2017
- Handled customer returns courteously while adhering to company policy guidelines regarding refunds, exchanges, credits.
- Reconciled discrepancies between sales receipts and cash on hand at the end of each shift.
- Assisted other departments when needed during peak hours or special promotions.
Cash Office Associate
Target
Houston, TX
01.2015 - 01.2017
- Verified cash drawer, counted money and balanced receipts.
- Maintained records of all daily transactions in an organized manner.
- Resolved discrepancies between physical count of cash and register balance.
- Performed opening and closing procedures according to established guidelines.
Education
High School Diploma -
James Madison Senior High School
Houston, TX05-2014
Skills
- Records Management
- Department Oversight
- Store Organization
- Customer Relations
- Time Management
- Team Building and Leadership
Certification
- CPR Cert
Affiliations
- Community Service
- Feed the homeless and Less fortunate often
Accomplishments
- Sutherland Global Services-Lending Club (waive 1),named me MVP for the quarter
Timeline
Assistant Store Manager
Sweet Dreams Gourmet DBA SD Candy Company
01.2016 - 01.2020
PT Cashier
Target
01.2015 - 01.2017
PT Guest Services Cashier
Target
01.2015 - 01.2017
Cash Office Associate
Target
01.2015 - 01.2017
High School Diploma -
James Madison Senior High School
- CPR Cert
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