Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Taylor Steadman

Kingsport,TN

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional, takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience

Work History

Server

Olive Garden Restaurant
06.2018 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

3rd Key Manager

Claires Stores Inc
09.2016 - 05.2018
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Learned entire catalog of items to improve recommendations and increase upsells to customers.
  • Counted registers and cleaned and secured shop at end of shift.
  • Assisted with scheduling, interviewing and other administrative tasks to boost success successful store.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Education

High School Diploma -

Dobyns Bennett High School
Kingsport, TN
05.2016

Skills

  • Taking Reservations
  • Front of House Display Creation
  • Programming
  • Pos Operation
  • Workflow Coordination
  • Assist Customers
  • Guest Satisfaction
  • Guest Relations Management
  • Speaking
  • Active Listening
  • Food Preparation and Safety
  • Monitoring

Additional Information

In addition I have complete several classes at Northeast State Community College such as: Special education, Early childhood development, phsychology of human development, marriage and family, computer applications, fundamental of speech, and many other classes.

Timeline

Server

Olive Garden Restaurant
06.2018 - Current

3rd Key Manager

Claires Stores Inc
09.2016 - 05.2018

High School Diploma -

Dobyns Bennett High School

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Taylor Steadman